Client Services Representative Full Time

About the role

The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

Responsibilities

• Provide office support at the front desk in hospital, ambulatory, or other settings.
• Ensure timely and organized scheduling of patient appointments.
• Manage patient insurance information.
• Enter client information into computer systems.
• Provide accurate financial information to clients.
• Deliver quality customer service.
• Participate in performance improvement initiatives.
• Demonstrate commitment to teamwork and cooperation.

Requirements

• High school diploma or equivalent required.
• 1–3 years of office experience required, preferably in a medical setting