Client Services Representative - Family Med. - Somers Point
About the role
The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.
Responsibilities
- Schedules patient appointments and handles insurance information
- Enters client information into the computer system
- Provides accurate financial information to clients
- Supports organizational goals through quality customer service
- Participates in performance improvement efforts
- Demonstrates a commitment to team work and cooperation
Qualifications
- High school diploma or equivalent required
- 1-3 years office experience required, preferably in a medical setting
- Minimum 1 year insurance, 4 and ICD-10 coding experience preferred
- Knowledge of medical terminology preferred
- Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire
Benefits
AtlantiCare offers eligible Full-time and Part-time team members the ability to participate in Medical, Dental, Vision, 401(k)/403(b), Life Insurance, Disability and other supplemental benefit programs. Benefits offerings may vary based on position and are subject to eligibility requirements.
Pay
Pay transparency information is provided as required by law. Please refer to the job advertisement for salary range information.
Schedule
Periodic traveling to other department locations is expected.