Client Services Representative

Key Responsibilities

• Multiline phone system management
• Email, text and voice-mail management
• Service excellence to address needs of clients and clinic staff
• Appointment scheduling and management
• Excellent client communication
• Patient check in & check out
• Manage cash, check and credit card payments from clients
• Client education & services

Qualifications

• Experience providing superb professional and personable client services
• A minimum of 1 year working in customer services is requested
• Basic computer skills (Microsoft Office and Outlook experience preferred)
• Attention to detail
• Ability to prioritize and manage multiple tasks confidently, calmly and professionally
• Interpersonal skills working in a team environment