Client Services Manager - Experiential Marketing

About the role

TXG is a full-service experiential creative agency that tackles big marketing goals with strategic direction, bold ideas, and a lot of caffeine. We are enemies of ordinary and firmly believe that nothing connects brands and people like a shared experience. TXG is seeking a highly organized and proactive Client Services Manager to support client services efforts across active projects and new biz efforts. Reporting to the VP of Client Services, this role will be a key driver across client comms, active project hand-offs, and agency growth initiatives (New Business, RFPs, and pitches), helping us achieve excellence in everything we do. The Client Services Manager will help keep opportunities moving from initial outreach or RFP intake through proposal development and into official project kick-off, ensuring internal teams are aligned, deadlines are clear, deliverables are completed, and no detail falls through the cracks (we sweat the small stuff here!). This person will work closely across TXG departments, including Creative, Design, Production, and agency leadership, to coordinate the many moving pieces required to develop thoughtful, competitive proposals and support proactive business development efforts through prospect research, competitive analysis, capes & creds materials, etc. The ideal candidate comes from an experiential marketing agency environment and understands how these programs are developed, scoped, budgeted, and produced. They are an excellent communicator and writer, familiar with project management systems and CRMs, and comfortable with a client-facing role. As a representative of TXG, our Client Services Manager will need to actively prove out one of our tenets: “We are ridiculously easy to work with.” This person is