Client Services Manager

Responsibilities

• Develop and execute a strategic marketing plan to increase referrals and private duty home care admissions.
• Build and maintain relationships with: Hospital and physician case managers, Social workers and discharge planners, Assisted living and independent living communities, Skilled nursing facilities, Hospice providers, Rehabilitation centers, Senior centers and community organizations.
• Conduct regular in-person visits with referral partners throughout the assigned territory.
• Identify and develop new business opportunities through networking, community events, health fairs, and professional organizations.
• Represent Interim HealthCare at community events, educational programs, and networking functions.
• Cook up presentations and educational in-services for referral sources.
• Maintain accurate documentation of sales activities, referrals, and contacts within the company's CRM.
• Collaborate with clinical and operations teams to ensure exceptional customer service and successful client transitions.
• Meet or exceed monthly and quarterly growth goals.

Qualifications

• Minimum of 2 years of healthcare marketing, business development, or outside sales experience (home care experience preferred).
• Established relationships within the healthcare community are highly desirable.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational and time-management abilities.
• Self-motivated with the ability to work independently.
• Valid driver's license and reliable transportation.
• Proficiency with Microsoft Office and CRM software.

Preferred Experience

• Home Health Private Duty Home Care Hospice Assisted Living Healthcare Sales Senior Living Marketing

Compensation & Benefits

• Competitive base salary
• Performance-based bonus and commission opportunities
• Car allowance or mileage reimbursement
• Cell phone allowance
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Ongoing professional development
• Supportive team environment with opportunities for advancement