Client Services Manager
BAYADA Home Health Care · Fort Wayne, IN · 1 wk ago
On-siteBusiness DevelopmentFull-time
Responsibilities
- Provide superior customer service and quality home care
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your Client Services Manager caseload while proactively growing it
- Build lasting relationships with clients, referral sources, payors and community organizations
- Develop strong, communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
- Partner with Clinical Managers to provide supervision and support to field employees
Qualifications
- Bachelor degree is preferred
- Prior knowledge of/experience with Medicare, Home Care Homebase, and OASIS a plus
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
Benefits
- Paid holidays, vacation and sick leave
- Vision, dental and medical health plans
- Employer paid life insurance
- 401k with company match
- Direct deposit and employee assistance program
About the Role
BAYADA Home Health Care is seeking a Client Services Manager in our Fort Wayne, IN Home Health Office. Exciting opportunity to join a new BAYADA office opening in September!
Schedule
Weekly pay
Pay
Competitive base salary