Client Services Lead (Signature Closers)
Job Description
Signature Closers, part of the Stewart family of companies, is seeking a Client Services Lead to provide Nationwide title, closing, settlement and appraisal solutions for mortgage lenders.
Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws.
Job Responsibilities
- Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
- Manages employees directly engaged in client management
- Implements and supports strategies and initiatives focused on building and maintaining client relationships
- Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
- Gathers and analyzes data to identify and solve complex problems that arise with little or no precedent
- Exercises judgement based on previous experiences, practices and precedents
- Evaluates and communicates complex information in a clear, concise manner
- Exchanges ideas and information effectively
- Performs all other duties as assigned by management
Education and Experience
- High school diploma required; Bachelor’s preferred
Equal Employment Opportunity
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.