Client Services Lead

About the role

As our Sales Team continues to grow, we are looking for a Client Services Lead who will serve as a primary strategic partner for Attain’s key advertiser and agency relationships. Reporting to the Associate Director of Client Services, you will be responsible for the end-to-end success of client campaigns—from strategic planning and data activation to performance measurement and long-term retention.

You are a hands-on expert in the programmatic and data landscape, acting as a trusted advisor to clients while ensuring operational excellence in every engagement. Your digital media expertise and relationship-building skills will be the foundation that helps our customer base scale as our offerings expand beyond insights, programmatic media, and measurement.

Preferred Qualifications

• 5+ years of experience in digital advertising, programmatic media, or data-driven marketing.
• Deep expertise in the ad-tech ecosystem, including DSPs, SSPs, DMPs, and data-driven insights.
• Bachelor’s degree in Marketing, Business, or a related field.
• Proven ability to build and upsell media execution and measurement strategies to traders, agency teams, and executives.
• Strong analytical skills with the ability to translate complex data into actionable strategic insights for clients.
• Excellent presentation and organizational skills, with experience managing multiple high-value priorities in a fast-paced environment.

What a typical week might look like

• Strategic Account Management: Lead the day-to-end relationship for a portfolio of high-value accounts, acting as their primary point of contact to ensure strategic alignment and satisfaction.
• Campaign Strategy & Execution: Oversee the entire lifecycle—from initial kick-off and onboarding to final reporting—ensuring measurable business growth through data-driven recommendations.
• Growth & Retention: Partner with Sales to identify upsell opportunities and expand Attain’s data activation and measurement footprint within existing accounts.
• Cross-Functional Collaboration: Work with Product and Engineering teams to surface client feedback and influence the development of new data and measurement solutions.
• Process Innovation: Contribute to the development of scalable playbooks and best practices for campaign management and client communication.
• Mentorship: Provide guidance and share best practices with Client Services Managers and Specialists on the team.

At the end of your first year

• Successfully managed and grew a portfolio of key accounts with high retention and satisfaction rates.
• Onboarded net-new business while building the operational components of our measurement and data activation offerings.
• Raised the bar of our organizational expertise in the marketplace by leading cross-functional education sessions.
• Utilized your programmatic experience to collaborate with sellers and grow our outbound go-to-market strategies.