Client Services Host

About the role

To appropriately meet our clients' needs, you need to be able to work weekends and evenings. You keep our shop running smoothly and ensure we efficiently serve our customers.

Responsibilities

• Answer phone calls
• Schedule treatments
• Respond to questions
• Promote our extensive range of services and upsell treatments or products when possible
• Provide cost estimates and wait times before scheduling an appointment
• Help with general cleaning to keep our retail space looking great

Requirements

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

Pay

GREAT PAY We offer a competitive wage of $16.00/hour.

Schedule

You will be required to work weekends and evenings.