Client Services Executive
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content. We have responsibilities list, qualifications list, benefits list, pay range. Also maybe "About the role" could be the introductory description (Why WWT? Why join Global Enterprise Sales? What will you be doing?). That is prose. We'll put that under About the role
with paragraphs.
We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, accommodation, etc. Also remove application instructions (email, etc). Remove duplicated lines. Keep all substantive info.
We need to preserve all substantive info: The description about WWT, the role, responsibilities bullet list, qualifications bullet list, benefits list, pay range.
We should not include sections like Schedule if not present. No schedule info.
We need to use - for any list of duties/requirements/benefits. For responsibilities list, we have many bullet-like sentences separated by periods. We'll convert each sentence to
- . Ensure we capture all responsibilities.
Qualifications: list items.
Benefits: list items.
Pay: we have a salary range: $140,000.00 to $170,000.00 annually. We'll put under
Pay
with .
We must not include filler like "commensurate with experience". Not present.
We need to output only HTML fragment, no /, no markdown.
Let's extract responsibilities sentences from the block after "Responsibilities:" until before "Qualifications:".
Responsibilities text:
"Increase Services profitability and revenue in assigned accounts and regions.Develop Services business in assigned accounts and regions with some support from other team members.Serve as the single point of contact for sales of Services for assigned accounts and regionsEstablish and maintain contact with assigned clients. Develop relationships with key clients specific to Services engagement and within the overall account strategy set by the WWT Account Manager and Client Executive.Create and develop new services opportunities in assigned accounts and regions.Sales Services Oversite of all programs/projectsMonitor and report on the services health and finances for the regionOpportunity tracking and forecastingForecasting future resource requirementsWork with OEM services teams to increase their awareness of the WWT's services portfolio offerings within the assigned geography(s)Conduct detailed requirements gathering and scoping sessions with clients and WWT stakeholders.Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology and approach.Create work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements.Develop and present preliminary proposals as part of the scoping and services sales process.Work with any WWT internal departments as needed to create services engagements that are set up for success.Develop and present statements of work that are accurate, detailed, and contractually protect WWT from "scope creep" and cost overruns.Upon award of an engagement, work with SRC, PS, Finance, and other teams if applicable to ensure that the engagement is set up accurately. Work with PS team to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase.Actively participate in customer-facing project/program kickoffs managed by PMs to explain and clarify the agreed upon objective, scope, and deliverables for the engagement.Understand structure of service delivery organizations and incorporate lessons learned into future engagements.Identify and develop additional services opportunities in the assigned accounts.Conduct difficult, customer-facing discussions to address significant scope changes.Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities.Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities."
We need to split into sensible items. Many are concatenated without spaces. We'll need to insert appropriate breaks. Let's manually split by periods and capital letters.
I'll rewrite responsibilities as bullet points:
- Increase Services profitability and revenue in assigned accounts and regions.
- Develop Services business in assigned accounts and regions with some support from other team members.
- Serve as the single point of contact for sales of Services for assigned accounts and regions.
- Establish and maintain contact with assigned clients; develop relationships with key clients specific to Services engagement and within the overall account strategy set by the WWT Account Manager and Client Executive.
- Create and develop new services opportunities in assigned accounts and regions.
- Sales Services Oversite of all programs/projects.
- Monitor and report on the services health and finances for the region.
- Opportunity tracking and forecasting.
- Forecasting future resource requirements.
- Work with OEM services teams to increase their awareness of the WWT's services portfolio offerings within the assigned geography(s).
- Conduct detailed requirements gathering and scoping sessions with clients and WWT stakeholders.
- Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology and approach.
- Create work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements.
- Develop and present preliminary proposals as part of the scoping and services sales process.
- Work with any WWT internal departments as needed to create services engagements that are set up for success.
- Develop and present statements of work that are accurate, detailed, and contractually protect WWT from "scope creep" and cost overruns.
- Upon award of an engagement, work with SRC, PS, Finance, and other teams if applicable to ensure that the engagement is set up accurately.
- Work with PS team to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase.
- Actively participate in customer-facing project/program kickoffs managed by PMs to explain and clarify the agreed upon objective, scope, and deliverables for the engagement.
- Understand structure of service delivery organizations and incorporate lessons learned into future engagements.
- Identify and develop additional services opportunities in the assigned accounts.
- Conduct difficult, customer-facing discussions to address significant scope changes.
- Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities.
- Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities.
Now qualifications block after "Qualifications:" until before "Certain states and localities require..." Actually qualifications list includes:
"Candidate must live in or near Phoenix, AZ
Bachelor's or Master's degree or equivalent experience
10 years of related experience defining, selling, and delivering large-scale services engagements
Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders
Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight
Strong written and verbal communication skills"
We'll make list items.
Benefits block after "We offer the following benefits to all full-time employees:" then list categories with subitems. We need to preserve all substantive info. We'll create a
with - for each benefit item. Could group categories but still list each.
Benefits:
Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program
We'll flatten each item as separate
- . Could keep grouping but it's okay.
Pay: we have salary range.
Now About the role: combine the introductory paragraphs: "Why WWT? ...", "Why should you join Global Enterprise Sales? ...", "What will you be doing? ..." We'll combine into prose paragraphs.
We must not include boilerplate like "Certain states and localities require employers to post a reasonable estimate of salary range." Actually that is part of pay info; we can keep that sentence as part of Pay section? It says "Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000.00 to $170,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay". We'll include that in Pay section as prose.
We must exclude EEO, accommodation, recruiter contact, email, etc. Also remove "Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com". That's maybe not essential but it's a link; could be considered boilerplate? It's a link to solutions; maybe keep? It's not a section heading; but it's not a list; it's a sentence. Might be considered part of "About the role"? It's a promotional link; but it's substantive? It's not required; but we can keep as part of About the role? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep that sentence. However it's a link; we can keep as plain text.
Also "The well-being of WWT employees is essential..." benefits section we already captured.
Also "We strive to create an environment where all employees are empowered to succeed..." that's EEO/diversity statement; maybe boilerplate? It's about culture; could be considered substantive but similar to EEO. Might be considered boilerplate; but it's not explicitly listed as boilerplate to remove. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. That sentence is about environment and belonging; could be considered EEO/equal-opportunity. Safer to remove.
Also "If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know." That's accommodation boilerplate; remove.
Also "If you have any questions or concerns about this posting, please email taposting@wwt.com" remove.
Also "World Wide Technology is an Equal Opportunity Employer." remove.
Now construct HTML.
We'll have:
About the role
Why WWT? World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries
Pay
with. We must not include filler like "commensurate with experience". Not present. We need to output only HTML fragment, no /, no markdown. Let's extract responsibilities sentences from the block after "Responsibilities:" until before "Qualifications:". Responsibilities text: "Increase Services profitability and revenue in assigned accounts and regions.Develop Services business in assigned accounts and regions with some support from other team members.Serve as the single point of contact for sales of Services for assigned accounts and regionsEstablish and maintain contact with assigned clients. Develop relationships with key clients specific to Services engagement and within the overall account strategy set by the WWT Account Manager and Client Executive.Create and develop new services opportunities in assigned accounts and regions.Sales Services Oversite of all programs/projectsMonitor and report on the services health and finances for the regionOpportunity tracking and forecastingForecasting future resource requirementsWork with OEM services teams to increase their awareness of the WWT's services portfolio offerings within the assigned geography(s)Conduct detailed requirements gathering and scoping sessions with clients and WWT stakeholders.Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology and approach.Create work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements.Develop and present preliminary proposals as part of the scoping and services sales process.Work with any WWT internal departments as needed to create services engagements that are set up for success.Develop and present statements of work that are accurate, detailed, and contractually protect WWT from "scope creep" and cost overruns.Upon award of an engagement, work with SRC, PS, Finance, and other teams if applicable to ensure that the engagement is set up accurately. Work with PS team to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase.Actively participate in customer-facing project/program kickoffs managed by PMs to explain and clarify the agreed upon objective, scope, and deliverables for the engagement.Understand structure of service delivery organizations and incorporate lessons learned into future engagements.Identify and develop additional services opportunities in the assigned accounts.Conduct difficult, customer-facing discussions to address significant scope changes.Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities.Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities." We need to split into sensible items. Many are concatenated without spaces. We'll need to insert appropriate breaks. Let's manually split by periods and capital letters. I'll rewrite responsibilities as bullet points: - Increase Services profitability and revenue in assigned accounts and regions. - Develop Services business in assigned accounts and regions with some support from other team members. - Serve as the single point of contact for sales of Services for assigned accounts and regions. - Establish and maintain contact with assigned clients; develop relationships with key clients specific to Services engagement and within the overall account strategy set by the WWT Account Manager and Client Executive. - Create and develop new services opportunities in assigned accounts and regions. - Sales Services Oversite of all programs/projects. - Monitor and report on the services health and finances for the region. - Opportunity tracking and forecasting. - Forecasting future resource requirements. - Work with OEM services teams to increase their awareness of the WWT's services portfolio offerings within the assigned geography(s). - Conduct detailed requirements gathering and scoping sessions with clients and WWT stakeholders. - Negotiate with WWT suppliers including OEMs and service delivery partners and subcontractors on scope, pricing, delivery methodology and approach. - Create work break down structures, preliminary resourcing plans, cost estimates, and pricing for services engagements. - Develop and present preliminary proposals as part of the scoping and services sales process. - Work with any WWT internal departments as needed to create services engagements that are set up for success. - Develop and present statements of work that are accurate, detailed, and contractually protect WWT from "scope creep" and cost overruns. - Upon award of an engagement, work with SRC, PS, Finance, and other teams if applicable to ensure that the engagement is set up accurately. - Work with PS team to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase. - Actively participate in customer-facing project/program kickoffs managed by PMs to explain and clarify the agreed upon objective, scope, and deliverables for the engagement. - Understand structure of service delivery organizations and incorporate lessons learned into future engagements. - Identify and develop additional services opportunities in the assigned accounts. - Conduct difficult, customer-facing discussions to address significant scope changes. - Identify staffing opportunities and engage WWT Strategic Sourcing team members to pursue such opportunities. - Actively participate in project/program closeout process to confirm client satisfaction with the completed engagement, to gather lessons learned and areas for improvement for future engagements, and to identify additional opportunities. Now qualifications block after "Qualifications:" until before "Certain states and localities require..." Actually qualifications list includes: "Candidate must live in or near Phoenix, AZ Bachelor's or Master's degree or equivalent experience 10 years of related experience defining, selling, and delivering large-scale services engagements Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight Strong written and verbal communication skills" We'll make list items. Benefits block after "We offer the following benefits to all full-time employees:" then list categories with subitems. We need to preserve all substantive info. We'll create a
- with
- for each benefit item. Could group categories but still list each. Benefits: Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program We'll flatten each item as separate
- . Could keep grouping but it's okay.
Pay: we have salary range.
Now About the role: combine the introductory paragraphs: "Why WWT? ...", "Why should you join Global Enterprise Sales? ...", "What will you be doing? ..." We'll combine into prose paragraphs.
We must not include boilerplate like "Certain states and localities require employers to post a reasonable estimate of salary range." Actually that is part of pay info; we can keep that sentence as part of Pay section? It says "Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000.00 to $170,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay". We'll include that in Pay section as prose.
We must exclude EEO, accommodation, recruiter contact, email, etc. Also remove "Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com". That's maybe not essential but it's a link; could be considered boilerplate? It's a link to solutions; maybe keep? It's not a section heading; but it's not a list; it's a sentence. Might be considered part of "About the role"? It's a promotional link; but it's substantive? It's not required; but we can keep as part of About the role? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep that sentence. However it's a link; we can keep as plain text.
Also "The well-being of WWT employees is essential..." benefits section we already captured.
Also "We strive to create an environment where all employees are empowered to succeed..." that's EEO/diversity statement; maybe boilerplate? It's about culture; could be considered substantive but similar to EEO. Might be considered boilerplate; but it's not explicitly listed as boilerplate to remove. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. That sentence is about environment and belonging; could be considered EEO/equal-opportunity. Safer to remove.
Also "If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know." That's accommodation boilerplate; remove.
Also "If you have any questions or concerns about this posting, please email taposting@wwt.com" remove.
Also "World Wide Technology is an Equal Opportunity Employer." remove.
Now construct HTML.
We'll have:
About the role
Why WWT? World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries