Client Services Coordinator (Grand Rapids - in office)

About the role

We are seeking a Client Services Coordinator to work in our corporate office in Grand Rapids, to join our growing team in retail consumer collections.

If you enjoy working on a team in a fast-paced environment and have an interest in leveraging the latest in technology, the firm could be a good fit for you.

We are looking for an independent worker who is self-motivated, professional, with great attention to detail and strong communication skills to join our team.

Responsibilities

• Monitor and resolve reporting issues between the Firm and clients through electronic data interfaces
• Generate and provide reports based upon Firm or clients’ requirements
• Prioritize day to day tasks and issues with colleagues
• Operate with a proactive approach to advisors and clients
• Understand and troubleshoot electronic data exchanges with client

Requirements

• A High School Diploma
• Demonstrated problem solving skills
• Strong data processing skills with a proven track record
• Able to work efficiently in a fast-paced environment
• Excellent oral communication skills
• Proficient with relevant software applications including the Microsoft Office Suite (including Word, Excel, PowerPoint, and Outlook)

Qualifications

• Highly effective use of legal remedies
• Collaborative, supportive, and technology-driven workplace
• Compliant, effective legal collections
• Core values of Hard Work, Innovation, Teamwork, Performance, and Excellence

Skills

• Problem Solving skills
• Data Processing skills
• Communication Skills
• Software Proficiency (Microsoft Office Suite)

Benefits

• Competitive compensation
• Health, dental, and vision benefits after 90 days
• 401k retirement plan after 6 months of service
• Paid holidays and generous time off
• Firm provided life and disability insurance
• Employee Assistance Program

Pay

TBD

Schedule

TBD