Client Services Coordinator — Care Team Operations
Comfort Keepers · Pottsville, PA · 5 mo ago
On-siteBusiness Development$14–$16/hrFull-time
About the role
Serving the Southern Region: Pottsville, Fayetteville, Selinsgrove & Cleona
Responsibilities
- Respond quickly to client inquiries and coordinate in-home assessments
- MATCH caregivers to clients with precision and care
- Build strong relationships with clients and families
- Troubleshoot service issues and ensure timely, high-quality care
- Maintain accurate documentation and client records
- SUPPORT scheduling, communication, and daily operational flow
- Collaborate with providers and internal teams
- Maintain a consistent, in-person presence Monday–Friday, 8:30a–5p
Requirements
- Age 18+
- Valid driver's license & proof of insurance
- High school diploma or equivalent
- 2+ years of relevant experience preferred
- Strong communication, organization, and follow-through skills
- Confident multitasking under pressure
- Reliable transportation & ability to work across Pottsville, Fayetteville, Selinsgrove & Cleona
- Proficiency in Microsoft Office (Word, Excel, Outlook)
Qualifications
- Polished, professional presence
- Polished, positive, and unshakeably professional
- You follow through — every time
- You build trust fast
- You stay calm when things get busy
- You genuinely care about people and outcomes
Skills
- Strong communication
- Organization
- Follow-through
- Multitasking under pressure
- Reliability
- Microsoft Office proficiency
Benefits
- PTO
- Benefits
- Real growth opportunities
- Culture built on trust, empathy, and accountability
Pay
$14.00–$16.00 per hour, plus incentives and bonuses
Schedule
Monday–Friday, 8:30a–5p