Client Services Coordinator - Cancer

About Our Client:Private Health Management operates in the healthcare advocacy space, focusing on guiding patients and families through complex medical care challenges, particularly in serious illnesses like cancer. The organization acts as an independent advocate and partner, collaborating with physicians to coordinate treatment, support, and advocacy that aim to improve patient outcomes. About the Opportunity:The CLIENT SERVICES COORDINATOR is responsible for supporting clients facing various diagnoses by providing personalized assistance and navigating complex healthcare systems. This role contributes directly to improving client care by collaborating with clinicians and researchers and managing client interactions to ensure effective care coordination and positive health outcomes. Responsibilities:Proactively assess and support clients’ care needs through direct communication.Collaborate with clinicians and researchers as part of the client’s care team.Initiate client engagements including welcome and registration processes.Facilitate scheduling and billing by coordinating with physician offices and service providers.Manage client meeting details and follow-up actions.Assist researchers with clinical trial eligibility and enrollment. Requirements:Minimum of one year of professional care coordination experience; cancer experience preferred.Strong customer service skills with professional written and verbal communication.High ethical standards and discretion in handling confidential information.Ability to multitask in a fast-paced, evolving environment.Positive, client-focused attitude with innovative thinking.Technological proficiency.College degree (BA or BS) strongly preferred. Pay Range and Compensation Package:Target base salary is $60,000 - $65,000.Compensation includes health, dental, and vision benefits, 401(k) with match, PTO, and other benefits.Individual pay varies based on factors including experience and location. Benefits & Perks:Health insuranceDental insuranceVision insurance401(k) with matchPaid time off Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.