Patient Care Coordinator - Cancer Care Services

About the role

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Responsibilities

• Facilitates patient admissions are appropriate.
• Ensures the needs of patients and staff are met.
• Acts as liaison between staff and patients regarding scheduled visits.
• Performs a variety of admitting/receptionist/ clerical duties to facilitate the efficient processing and scheduling of patients for the department.
• Facilitates day-to-day business operations.

Requirements

• Education and Work Experience: High School Education/GED or equivalent: Preferred Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred
• Essential Functions:
• Answers phone, takes messages and directs call to the appropriate person.
• Admits patients into clinic.
• Pulls charts, processes encounter forms, verifies insurance and patient information in computer.
• Makes appropriate updates, copies/scans insurance information for clinic registration.
• Prepares charts with appropriate forms necessary to complete the visit.
• Prepares and completes referrals for patients, obtaining authorizations, and assisting patients and physicians with referral coordination.
• Completes and forwards all required information, charts, records, documents and/or films as requested.
• Requests previous patient records from medical records as needed.
• Maintains department records, reports, statistics.
• Performs filing activities for department.
• Orders and maintains an adequate inventory of all office supplies and equipment.
• Identifies current status of patient's insurance, as well as range of benefits.
• Identifies and collects co-payments and limits of services for all patients.
• Provides appropriate forms to billing and other departments.
• Aids in maintaining hospital forms.
• Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones.
• Helps schedule patient appointments.
• Obtains all necessary billing, insurance and other demographic information.
• Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation.
• Obtains all necessary billing, insurance and other demographic information.
• Digitizes films from prior studies.
• Serves as a liaison between staff and patients regarding scheduled visits.
• Coordinates the storage of films in the assigned storage area.
• Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
• Keeps waiting rooms neat, clean and organized.
• Communicates with those waiting.
• Maintains panels for alarms and reports to appropriate department.
• Provides coverage and/or assistance when necessary to maintain quality standards of the department.
• Compiles information for reports, manuals, handouts and meetings as needed.
• Performs other job-related duties as assigned.
• Organizes and maintains department records, reports, statistics.

Qualifications

• High School Education/GED or equivalent: Preferred Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Skills

• Excellent communication skills.
• Strong organizational skills.
• Ability to work independently and as part of a team.
• Knowledge of medical terminology and procedures.
• Basic computer skills, including Microsoft Office.

Benefits

The estimated base pay for this position is $25.00 to $30.01. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Pay

The estimated base pay for this position is $25.00 to $30.01.

Schedule

Full time

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

• Job Identification : L56235-2
• Job Category : Coordinator
• Posting Date : 2026-06-09T21:02:26+00:00
• Job Schedule : Full time
• Locations : Saint Helena, CA, United States
• Assignment Category : Full-time regular
• Pay Range : The estimated base pay for this position is $25.00 to $30.01. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.