Client Service Specialist/Financial Paraplanner
Golden Reserve · Akron, OH · 1 wk ago
Customer Service$70k–$100k/yrFull-time
About the role
Golden Reserve is seeking an experienced Client Services Specialist (CSS) to join our dynamic team. As a CSS, you will play a crucial role in managing our entire back-end client sales process, delivering outstanding client support, and facilitating insurance application execution.
Responsibilities
- Manage the entire back-end client sales process, including building client Roadmaps (financial plans).
- Deliver world-class first-line ongoing client support and service.
- Facilitate start-to-finish insurance application execution.
Requirements
- Two (2) years+ of financial services experience.
- Experience with Life Insurance Annuity Applications.
- GRIT: Accountability, ownership, problem-solving, and toughness are valued in this environment.
Qualifications
- Client Service Excellence: Demonstrated commitment to understanding the importance of client trust and confidentiality.
- Be The Engine: Support the Sales team to ensure they are equipped to help more families.
- Commitment: Committed to learning and adhering to Golden Reserve's processes and systems.
Benefits
- Competitive Salary range: $70,000 - $100,000.
- Benefits package: Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), and Life Insurance.
Schedule
Work hours are 8:30 am - 5:30 pm in-office with a 1-hour lunch break. Occasional evening hours may be required to support educational workshops.
Pay
$70,000 - $100,000 annually.
Application
To apply, please fill out our application and send your resume.
For more information about the CSS role and Golden Reserve's unique approach to financial services, visit:
- A Day in the Life of a CSS
- Expedition Retirement
To learn more about Golden Reserve, visit www.goldenreserve.com.