Client Service Representative

About the role

As the world’s leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Join us as one of our customer service professionals and we’ll make sure you have the tools and technology you need to deliver positive outcomes for clients every time.

Responsibilities

• Building relationships with our clients to better understand their unique needs and concerns
• Responding to customer inquiries in a professional, accurate, and in a timely fashion
• Responding to customer inquiries via Outlook, Salesforce, or phone
• Navigating quickly between multiple databases quickly and accurately
• Fulfilling requests and answering questions for internal customers
• Research and analysis of legal documents

Qualifications

• Energetic self-starter who thrives in a fast-paced, team-oriented environment
• High attention to detail and accuracy
• Strong prioritization and time management skills
• Effective verbal and written communication skills
• Strong Customer Service Skills
• Problem-solving skills
• Strong research skills
• Be a model employee of the CSC value of service
• Strong computer skills and proficiency in MS Office: Word, Outlook, Excel
• Salesforce Experience a plus

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®