Client Service Rep

About the role

Join Stretch Zone as a Client Service Rep and play a key role in helping our members feel better, move better, and live better. No prior experience is required, just enthusiasm, drive, and a genuine desire to help others.

Responsibilities

• Share the benefits of practitioner-assisted stretching by meeting sales goals, recommending add-on sessions, and continually sharpening sales skills
• Provide outstanding customer service by warmly welcoming members, scheduling appointments, handling phone inquiries, and resolving questions or concerns
• Support strong member retention through proactive outreach, follow-ups, and delivering a smooth, positive member experience

Requirements

• Sales experience or a related background is preferred, but not required
• Comprehensive training provided
• Excellent communication skills and a people-first mindset
• Eagerness to learn and grow in a fast-paced environment

Qualifications

• A minimum prerequisite to SZM is a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work

Skills

• Patience
• Empathy
• Attention to detail

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Pay

N/A

Schedule

N/A

Benefits

• N/A