Client Service Manager - Business Development (Tampa)

What You’ll Do

• Operate at the intersection of client strategy, business development, and delivery excellence.
• Expand client relationships, identify new opportunities, and lead teams to deliver high-quality work that strengthens our presence in the region.
• Drive Market Growth: Build and execute client strategies that expand our footprint across Florida, increasing market share and introducing new services.
• Develop Key Relationships: Serve as a trusted advisor to clients, cultivating long-term partnerships and positioning Kennedy Jenks as a go-to firm.
• Lead and Inspire Teams: Build and guide high-performing, multidisciplinary teams aligned to client needs and growth goals.
• Own the Work: Oversee project delivery to ensure quality, profitability, and client satisfaction—while identifying opportunities for follow-on work.
• Shape the Future: Partner with operations and leadership to identify strategic hires, strengthen capabilities, and scale the business.

Qualifications

• Proven ability to grow client relationships and drive business development in the water/wastewater infrastructure space.
• Strong leadership experience managing projects, people, and client accounts.
• A strategic mindset with the ability to see opportunities and turn them into action.
• Financial acumen with experience managing revenue targets, project performance, and ROI.
• Excellent communication skills and the ability to build trust at all levels.
• Bachelor’s degree in Engineering, Science, or a related field.
• 15+ years of relevant experience in consulting, engineering, or infrastructure services.
• Experience leading client accounts, programs, or multiple projects.
• Proficiency with Microsoft Office and CRM tools.

Benefits

• Medical, dental, vision, life and disability insurance.
• 401k.
• Bonus opportunities.
• Tuition reimbursement.
• Professional registration support.
• A competitive PTO and holiday plan.
• Other benefits and programs.