Jobs · Customer Service · Florida

Client Service Leader - Water

Barge Design Solutions · Miramar Beach, FL · 2 wk ago
Customer ServiceFull-time

Responsibilities

  • Refine and implement Barge’s Water/Wastewater (WW) market strategy in Florida working with others within Barge to achieve success.
  • Develop and execute strategies to support the Florida WW Market by establishing strong relationships with directors and subject matter specialists.
  • Engage in reconnaissance, pursuits, and securing of work.
  • Develop and implement plans to achieve growth and financial profitability by securing contracts.
  • Work with marketing to complete go/no-go analysis and develop winning plans.
  • Lead the development of proposals, collaborating with Project Managers to identify scope, schedule, and budget negotiations.
  • Represent Barge at various events, including client events and industry trade associations.
  • Maintain communication with teams to monitor project progress, ensure client engagement, and lead conflict resolution.
  • Occasionally provide technical support to ensure successful deliveries.
  • Ensure CRM system is maintained and updated.
  • Actively work to minimize business development costs and to maximize the ROI on business development investments.

Qualifications

  • Bachelor's Degree from an accredited program.
  • Minimum 10 Years of Experience in the Architecture & Engineering (A&E) industry with proven success in business development in the Central Florida Water/Wastewater market.
  • Strong communication and leadership skills.
  • Ability to develop strategic relationships and execute growth plans.
  • Proficiency in CRM systems and workforce planning.
  • Expertise in client management and proposal development.
  • Demonstrated success working with public sector clients.
  • Established network in Florida.
  • Strong client relationship skills and technical credibility.
  • Lead other people in helping to achieve results.
  • In-depth knowledge of industry practices and strategies to promote regional business unit goals.
  • Ability to make strategic business decisions that positively impact the geographic market.
  • Effective communication of specialized information to senior leadership and external stakeholders.
  • Ability to steer and persuade clients and employees towards favorable and ethical outcomes for the company.

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