Client Service Leader

Key Responsibilities

• Lead the growth of Apex’s environmental services within the Pacific Northwest market.
• Develop and execute a strategic plan to expand relationships with municipal, utility, public and private sector clients.
• Leverage existing client relationships and your market insight to establish Apex as a trusted regional partner.
• Collaborate with Divisional and Regional Leadership to align local efforts with Apex’s broader environmental strategy.
• Serve as a trusted advisor to municipal, utility and private clients, understanding their priorities and funding mechanisms.
• Identify and pursue new project opportunities, lead proposal development, and manage interview and negotiation processes.
• Drive cross-selling of Apex’s complementary infrastructure (civil, transportation, structural) natural resource, hazardous building materials, and safety compliance services.
• Represent Apex at professional associations, technical committees, and industry conferences.
• Oversee delivery of environmental projects including due diligence, site investigation, site remediation, stormwater management, and hazardous waste management.
• Ensure technical excellence, quality control, and adherence to scope, schedule, and budget.
• Provide technical leadership, mentoring, and QA/QC oversight to project teams.
• Manage project performance, including backlog, utilization, and profitability metrics.
• Recruit, mentor, and develop engineers, project managers, and technical staff to grow Apex’s local presence.
• Foster a collaborative, high-performance culture focused on client satisfaction and technical excellence.

What We're Looking For

• BS or MS Degree in Civil or Environmental Engineering or relevant discipline
• 15+ years of experience in municipal infrastructure
• Registered Professional Engineer preferred in WA, OR or ID
• Demonstrated success in developing new markets, securing key municipal clients, and achieving financial growth targets
• Strong record of mentoring, team development, and leading cross-discipline project teams
• Demonstrated ability to work effectively with clients in a forward-thinking manner to drive growth and sustained performance through effective leadership
• Excellent written and verbal communication skills
• Desire to manage and mentor all levels of staff

Annual Expected Pay Range

Annual Expected Pay Range: $150,000 USD - $200,000 USD