Client Service Director - Water/Wastewater

About the role

Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering and environmental consulting services today, with a focus on innovation and sustainability.

What You’ll Do

• Develop opportunities: Engage the marketplace to identify new clients, projects, partnerships, and service opportunities aligned with KJ’s water and wastewater growth strategy.
• Advance client relationships: Use established municipal, industry, and teaming relationships to expand service offerings and strengthen long-term client partnerships.
• Lead strategic pursuits: Guide positioning, teaming, proposal strategy, interview preparation, and pursuit planning for priority opportunities across your territory.
• Build high-performing teams: Collaborate with internal leaders on strategic hiring, staff development, team structure, and inclusive leadership that supports project and client success.
• Oversee project development: Support scope, schedule, fee development, negotiation, staffing, and coordination from planning through design and construction.
• Contribute to delivery: Serve as a project manager, project engineer, or project team member where your leadership and technical judgment add value.

What Makes This Role Different

• Direct growth impact: Your relationships, judgment, and market insight will help shape where KJ grows and how we bring value to clients.
• National platform, local relevance: You can connect local client needs with KJ’s broader technical depth, project resume, and collaborative resources across the firm.
• Visible leadership role: You’ll influence strategy, pursuits, team development, and client outcomes while contributing to work that supports resilient infrastructure and trusted public and private sector partnerships.

Qualifications

• Education: BS or MS in Civil, Chemical, Environmental, or a similar engineering field.
• Experience: Minimum of 15 years of relevant experience in consulting, engineering, or infrastructure services.
• Market knowledge: Thorough understanding of the local consulting market, including municipal and industry client needs.
• Licensure: Professional Engineer (PE) license or ability to obtain licensure in California.
• Preferred: Design-Build experience and DBIA certification.
• Travel: Ability to travel to client sites, project locations, and Kennedy Jenks offices as needed.