Client Service Director - Water/Wastewater

About the role

Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering and environmental consulting services today, with a focus on innovation and sustainability. Using new advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, and award-winning water reuse projects. We are known for our dedication to industry-leading client service and tailored solutions.

What You’ll Do

• Develop opportunities: Engage the marketplace to identify new clients, projects, partnerships, and service opportunities aligned with KJ’s water and wastewater growth strategy.
• Advance client relationships: Use established municipal, industry, and teaming relationships to expand service offerings and strengthen long-term client partnerships.
• Lead strategic pursuits: Guide positioning, teaming, proposal strategy, interview preparation, and pursuit planning for priority opportunities across your territory.
• Build high-performing teams: Collaborate with internal leaders on strategic hiring, staff development, team structure, and inclusive leadership that supports project and client success.
• Oversee project development: Support scope, schedule, fee development, negotiation, staffing, and coordination from planning through design and construction.
• Contribute to delivery: Serve as a project manager, project engineer, or project team member where your leadership and technical judgment add value.

What Makes This Role Different

• Direct growth impact: Your relationships, judgment, and market insight will help shape where KJ grows and how we bring value to clients.
• National platform, local relevance: You can connect local client needs with KJ’s broader technical depth, project resume, and collaborative resources across the firm.
• Visible leadership role: You’ll influence strategy, pursuits, team development, and client outcomes while contributing to work that supports resilient infrastructure and trusted public and private sector partnerships.

Qualifications

• Education: BS or MS in Civil, Chemical, Environmental, or a similar engineering field.
• Experience: Minimum of 15 years of relevant experience in consulting, engineering, or infrastructure services.
• Market knowledge: Thorough understanding of the local consulting market, including municipal and industry client needs.
• Licensure: Professional Engineer (PE) license or ability to obtain licensure in California.
• Preferred: Design-Build experience and DBIA certification.

Benefits

• Medical, dental, vision, life and disability insurance;
• A health savings account;
• A 401(k);
• Bonus programs;
• Tuition reimbursement;
• Employee ownership opportunity;
• Professional registration support;
• Business travel assistance;
• Competitive paid time off and holidays;
• An employee assistance program;
• Additional programs that support your wellbeing and professional growth.