Jobs · Customer Service · Washington

Client Service Associate (Seattle or Bellevue)

Oppenheimer & Co. Inc. · Seattle, WA · 3 wk ago
On-siteCustomer Service$50k–$60k/yrFull-time

Responsibilities

  • Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and professionals
  • Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
  • Act with integrity and respect in all situations
  • Cultivate and grow existing client relationships
  • Absorb and process paperwork to open and service accounts
  • Local office interaction with other support members, Financial Professionals and Management

Requirements

  • This role requires superior interpersonal and multi-tasking skill sets as well as meticulous attention to detail and thoroughness
  • 1-2 years’ experience working as a sales assistant/CSA in financial services preferred
  • A basic understanding of financial instruments and brokerage/insurance products
  • Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and the ability to learn DocuSign and internal software programs
  • Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
  • Must be able to maintain the highest level of confidentiality
  • Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
  • Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
  • Able to prioritize and meet designated deadlines and work effectively in a pressurized environment under time constraints
  • Demonstrate the ability to handle multiple tasks to completion with little or no supervision

Qualifications

  • The candidate should be able to operate independently as well as a member of a small team

Skills

  • Able to handle multiple tasks to completion with little or no supervision

Benefits

  • Comprehensive benefits package for eligible employees which may include Health, Dental, Vision, Mental Health & Wellness programs, 401(K), and PTO benefits
  • Paid family medical leave and disability benefits to eligible employees where required by applicable law

Pay

The current base salary range offered for this role is between $50,000.00 - $60,000.00 per year.

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