Client Service Associate (Seattle or Bellevue)
Oppenheimer & Co. Inc. · Seattle, WA · 3 wk ago
On-siteCustomer Service$50k–$60k/yrFull-time
Responsibilities
- Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and professionals
- Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
- Act with integrity and respect in all situations
- Cultivate and grow existing client relationships
- Absorb and process paperwork to open and service accounts
- Local office interaction with other support members, Financial Professionals and Management
Requirements
- This role requires superior interpersonal and multi-tasking skill sets as well as meticulous attention to detail and thoroughness
- 1-2 years’ experience working as a sales assistant/CSA in financial services preferred
- A basic understanding of financial instruments and brokerage/insurance products
- Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and the ability to learn DocuSign and internal software programs
- Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
- Must be able to maintain the highest level of confidentiality
- Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
- Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
- Able to prioritize and meet designated deadlines and work effectively in a pressurized environment under time constraints
- Demonstrate the ability to handle multiple tasks to completion with little or no supervision
Qualifications
- The candidate should be able to operate independently as well as a member of a small team
Skills
- Able to handle multiple tasks to completion with little or no supervision
Benefits
- Comprehensive benefits package for eligible employees which may include Health, Dental, Vision, Mental Health & Wellness programs, 401(K), and PTO benefits
- Paid family medical leave and disability benefits to eligible employees where required by applicable law
Pay
The current base salary range offered for this role is between $50,000.00 - $60,000.00 per year.