Jobs · Customer Service · New York

Client Service Associate – RIA Wealth Management

MOHR Talent · Islip, NY · 4 wk ago
Customer Service$80k–$110k/yrFull-time

About the role

We’re partnering with a highly respected, technology-forward RIA firm in Islip, NY that’s growing and adding a Client Service Associate – RIA Wealth Management to support a busy advisory team.

Responsibilities

  • Be a key client contact for service requests, account questions, and follow-ups
  • Open and maintain accounts, including transfers, distributions, and updates
  • Prepare and process client paperwork with strong accuracy and compliance awareness
  • Support advisors with meeting prep, follow-up items, and client communication
  • Track requests through completion and keep clients updated with clear timelines
  • Maintain accurate CRM records and ensure data is clean and current
  • Cook up with custodians and third-party partners to move items forward
  • Aid in planning/implementation workflows and service execution
  • Absorb a high-touch client experience in a process-driven office

Requirements

  • 2+ years in wealth management / private wealth / advisor support / client service
  • Comfort working in an RIA or advisory environment (understands how RIAs operate)
  • Series 65 or Series 66 & 7 preferred (or willingness to pursue)
  • Strong communication, professionalism, and client-facing confidence
  • Highly organized, detail-obsessed, and strong follow-through
  • Comfortable managing multiple priorities in a fast-paced office
  • Tech-savvy; Salesforce or similar CRM experience is a plus
  • Reliable, accountable, and takes ownership without being chased

Qualifications

  • Series 65 or Series 66 & 7 preferred (or willingness to pursue)
  • Strong communication, professionalism, and client-facing confidence
  • Highly organized, detail-obsessed, and strong follow-through
  • Comfortable managing multiple priorities in a fast-paced office
  • Tech-savvy; Salesforce or similar CRM experience is a plus
  • Reliable, accountable, and takes ownership without being chased

Skills

  • Strong communication skills
  • Attention to detail
  • Organizational skills
  • Ability to manage multiple tasks simultaneously
  • CRM proficiency (Salesforce or similar)

Benefits

  • $80,000–$110,000 base salary + bonus
  • Bonus tied to individual and firm performance
  • 401(k) with company match
  • Comprehensive benefits package

Pay

  • $80,000–$110,000 base salary

Schedule

  • 100% Onsite
  • Monday–Friday

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