Jobs · Customer Service · California

Client Service Associate (Newport Beach, CA)

Oppenheimer & Co. Inc. · Newport Beach, CA · 1 wk ago
On-siteCustomer Service$50k–$60k/yrFull-time

About the role

The firm is seeking a Client Service Associate to join our Private Client Division in Newport Beach, CA.

Responsibilities

  • Service the needs of various accounts in order to answer day-to-day questions from clients and advisors
  • Develop knowledge of a variety of forms and account procedures to assist clients
  • Utilize research and technical support tools
  • Produce quality analytical reports using various software programs
  • Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
  • Act with integrity and respect in all situations
  • Cultivate and grow existing client relationships
  • Assist with marketing efforts and plan client events
  • Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
  • Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
  • Handle local office interaction with other support members, Financial Advisors and Management

Requirements

  • Willing to obtain FINRA Registrations: SIE, Series 7 and 63/65 (or 66)
  • Bachelor’s preferred
  • 1-2 years financial services/fixed Income experience would be highly beneficial
  • Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
  • Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
  • Must be able to maintain the highest level of confidentiality
  • Show strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
  • Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
  • Able to meet designated deadlines and work effectively in a pressurized environment under time constraints
  • Display the ability to handle multiple tasks to completion with little or no supervision

Skills

  • Proactive mindset
  • Adaptable to new processes and technologies
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills

Benefits

This position offers a competitive salary range of $50,000.00 - $60,000.00 at the time of this posting. Certain positions are eligible for additional forms of compensation such as discretionary bonuses.

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