Client Service Associate (Newport Beach, CA)
Oppenheimer & Co. Inc. · Newport Beach, CA · 1 wk ago
On-siteCustomer Service$50k–$60k/yrFull-time
About the role
The firm is seeking a Client Service Associate to join our Private Client Division in Newport Beach, CA.
Responsibilities
- Service the needs of various accounts in order to answer day-to-day questions from clients and advisors
- Develop knowledge of a variety of forms and account procedures to assist clients
- Utilize research and technical support tools
- Produce quality analytical reports using various software programs
- Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
- Act with integrity and respect in all situations
- Cultivate and grow existing client relationships
- Assist with marketing efforts and plan client events
- Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
- Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
- Handle local office interaction with other support members, Financial Advisors and Management
Requirements
- Willing to obtain FINRA Registrations: SIE, Series 7 and 63/65 (or 66)
- Bachelor’s preferred
- 1-2 years financial services/fixed Income experience would be highly beneficial
- Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
- Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
- Must be able to maintain the highest level of confidentiality
- Show strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
- Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
- Able to meet designated deadlines and work effectively in a pressurized environment under time constraints
- Display the ability to handle multiple tasks to completion with little or no supervision
Skills
- Proactive mindset
- Adaptable to new processes and technologies
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
Benefits
This position offers a competitive salary range of $50,000.00 - $60,000.00 at the time of this posting. Certain positions are eligible for additional forms of compensation such as discretionary bonuses.