Client Service Associate (Entry-Level)

About The Role

We are looking for a professional and customer-focused Client Service Associate to join our Los Angeles, CA team. This entry-level role is ideal for individuals who enjoy helping clients, building strong communication skills, and working in a fast-paced environment. The Client Service Associate will support daily client interactions, assist with account coordination, and help maintain a positive customer experience.

Key Responsibilities

• Aid clients with questions, service information, and account support
• Maintain professional communication with clients and team members
• Support scheduling, documentation, and administrative coordination
• Help resolve basic client concerns and escalate issues when necessary
• Maintain accurate records of client interactions and updates
• Collaborate with internal departments to ensure quality service
• Follow company customer service and communication standards

Qualifications

• A high school diploma or equivalent is required
• Strong interpersonal and communication skills
• Detail-oriented with strong organizational abilities
• Ability to work well independently and within a team
• Basic computer and data entry skills
• Previous customer service experience is a plus but not required