Jobs · Customer Service · Wisconsin

Client Service Associate

MOHR Talent · Sheboygan, WI · 6 days ago
Customer Service$60k–$70k/yrFull-time

About the role

A growing wealth management firm seeks a Client Service Associate to support Financial Advisors with day-to-day client service, account administration, paperwork, meeting preparation, and client follow-up.

Responsibilities

  • Serve as a key point of contact for client service requests and account questions
  • Prepare and process new account paperwork, transfers, distributions, and account maintenance
  • Support advisors with meeting prep, client follow-ups, scheduling, and documentation
  • Maintain CRM records, client files, and service workflows
  • Cook up with custodians and internal operations teams to resolve client requests
  • Track outstanding paperwork and ensure requests are completed accurately and on time
  • Help deliver a high-touch client experience for individuals and families

Requirements

  • Client service experience within wealth management, financial services, banking, brokerage, RIA, trust, private banking, or advisor support
  • Experience supporting Financial Advisors or client-facing financial services teams preferred
  • Strong attention to detail, follow-up, organization, and communication
  • Experience with account paperwork, ACAT transfers, money movement, distributions, or account maintenance preferred
  • CRM and Microsoft Office experience preferred
  • “SIE”, “Series 7”, “Series 66”, or “Series 65” preferred but not required

Benefits

The position offers a competitive salary range of $60K–$70K, along with comprehensive benefits package.

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