Jobs · Customer Service · New Jersey

Client Service Associate

Jackson Hewitt Tax Service Inc. · Hazlet, NJ · 1 mo ago
Customer ServiceFull-time

Schedule

Flexible schedule

Training & Development

Tax preparation training
Continuing tax education

Responsibilities

  • Engage with clients, confirm appointments
  • Follow up with past and potential clients
  • Distribute marketing materials
  • Keep clients engaged during wait times

Requirements

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required
  • Willingness to learn and grow in a customer-focused role

Qualifications

  • No specific educational requirements mentioned
  • Basic computer skills and ability to troubleshoot

Benefits

  • Corporate discount program
  • Opportunities for advancement within the organization or as a tax pro
  • Opportunities for advancement as a tax pro
  • Continuing tax education
  • And More!

Skills

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required
  • Willingness to learn and grow in a customer-focused role

Pay

Not specified

Schedule

Flexible schedule

Benefits

  • Corporate discount program
  • Opportunities for advancement within the organization or as a tax pro
  • Opportunities for advancement as a tax pro
  • Continuing tax education
  • And More!

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

  • Free tax training
  • Continuing education for tax preparers
  • Nearly 6,000 locations to choose from
  • Available at local Walmart stores
  • Flexible scheduling
  • Variety of rewards

PTIN Certification

Yes

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