Client Service Associate

Employee Discounts

• Employee discounts

Flexible Schedule

• Flexible working hours

Opportunity for Advancement

• Opportunities for advancement within the organization or as a tax pro

Training & Development

• Free tax preparation training and PTIN registration
• Free continuing tax education
• Enrolled Agent materials and testing reimbursement
• Discounted Friends and Family tax returns (terms apply)

Perks

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Free tax preparation training and PTIN registration
• Free continuing tax education
• Enrolled Agent materials and testing reimbursement
• Discounted Friends and Family tax returns (terms apply)
• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

Qualifications

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

Skills

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

Benefits

• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Free tax preparation training and PTIN registration
• Free continuing tax education
• Enrolled Agent materials and testing reimbursement
• Discounted Friends and Family tax returns (terms apply)

Pay

• TBD

Schedule

• TBD

Working at Jackson Hewitt

• Industry-leading provider of full-service individual, federal, and state income tax preparation
• Nearly 6,000 locations across the country
• On a mission to change the face of the tax industry
• Offering free tax training and continuing education
• Flexible scheduling and various rewards
• PTIN Certification: Yes

Job Title

Client Service Associate

Company

Jackson Hewitt

Location

Various locations across the United States

Job Type

Full-time

Job Function

Tax Preparation

Job Description

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

Application Instructions

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