Client Service Associate

Essential Duties And Responsibilities

• Assist in client meeting preparation and follow-up including assembling requisite paperwork, report generation, appointment scheduling and post-meeting documentation
• Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adhere to compliance standards
• Successfully partner with Broker Dealer for new account establishment, account maintenance, and compliance
• Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures (including eSignature) where available
• Ensure adherence to appropriate client service models
• Manage multiple and competing priorities on a daily basis in pursuit of business objectives

Supervisory Responsibilities

• None

Knowledge, Skills, And/or Abilities

• Advanced computer skills (Outlook, Word, Excel and Power Point)
• Excellent communication skills, both verbally and in writing
• Strong time management, organizational skills; able to work independently and effectively manage multiple tasks at once
• Ability to build relationships with clients and internal partners and influence others without direct control

Education And/or Experience

• Bachelor's degree in a business-related field preferred
• The ideal candidate will have 2+ years of experience in the financial services industry allowing for a good understanding of broker/dealer operations and financial services products, including but not limited to: equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Previous experience in the independent financial services culture preferred

Certificates, Licenses, Registration

• Series 7 and 65/66 preferred (or ability to obtain)