Client Service Associate
Perks
- Corporate discount program
- Opportunities for advancement within the organization or as a tax pro
- Tax preparation training
- Continuing tax education
- And More!
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred, but not required
- Willingness to learn and grow in a customer-focused role
- No specific educational requirements mentioned
- No prior experience in tax preparation required
- Customer service
- Sales
- Communication
- Free tax training
- Continuing education for tax preparers
Requirements
Qualifications
Skills
Benefits
Pay
Not specified
Schedule
Flexible scheduling
About the role
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.
Working at Jackson Hewitt
Join our team and make a positive impact on our clients' journey with us! Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification
Yes