Client Service Associate
Employee Discounts
- Corporate discount program
- Discounted Friends and Family tax returns (terms apply)
Flexible Schedule
- Flexible working hours
Opportunity for Advancement
- Opportunities for advancement within the organization or as a tax pro
- Tax training offered
- Continuing education for tax preparers
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred, but not required
- Basic computer proficiency
- Ability to troubleshoot
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Prior customer service or sales experience
- Employee discounts
- Details TBA
- Flexible schedule
- Free tax training available
- Nearly 6,000 locations nationwide
- Flexible scheduling options
- Various rewards for employees
- Yes
Training & Development
About the Role
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.
Requirements
Skills
Benefits
Pay
Schedule
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.