Client Service Associate
GP Fund Solutions · Latham, NY · 3 wk ago
Customer ServiceFull-time
What You’ll Do:
- Enter and maintain non-financial data accurately, sourced from original documentation.
- Process updates and revisions to investor and investment non-financial information as needed.
- Cook up and prepare monthly reconciliations to ensure data accuracy and consistency.
- Communicate proactively with clients and GPFS team members to resolve open items, clarify requests, and provide timely status updates.
- Upload and manage documents, as well as create campaigns within industry-specific online portals, collaborating with internal teams to ensure proper timing and completion.
- Support and review projects related to client requests or internal operational goals.
- Develop, organize, and maintain initial CRM data based on original documentation.
- Extract and input data into standardized templates and internal systems with a focus on accuracy, efficiency, and completeness.
What We’re Looking For:
- Bachelor’s degree in business or related field.
- 0+ years of administrative or other related experience.
- Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).
Why GPFS?
- Strong training plans and materials provided.
- Competitive Medical, Dental & Vision Insurance.
- Company-Paid Life Insurance & 401(k).
- Generous PTO, Sick Time & Paid Holidays.
- Hybrid Scheduling after probation period.
- Inclusive, team-oriented culture where people come first.