Client Service Associate

About the role

We are looking for a Client Service Associate to play a pivotal role by partnering with the Financial Planner to provide high-level customer service to our clients. Key responsibilities include coordinating client meetings, supervising client account activity, preparing and reviewing new account paperwork, verifying trades, documenting client achievements, maintaining risk awareness, and supporting firm initiatives.

Responsibilities

• Coordinate client meetings, including greeting clients, appointment preparation, and supporting the completion of required paperwork.
• Supervise client account activity, researching and resolving issues.
• Prepare and review all new account paperwork to ensure documents are complete and in good order.
• Verify accounts are traded into the accurate model and aid operation teams as needed; supervise incoming rollovers, other investment funding, and transfers to ensure that all applicable accounts move.
• Document key client achievements and other relevant data into systems that will assist in future client interactions.
• Maintain risk awareness and compliance; identify problems in a timely manner while aligning with standard resolution policy, the established corporate process, and regulatory procedures.
• Support the firm’s initiatives, assist with any company-wide projects and activities, and attend functions as needed.
• Participation in projects, task forces, councils, and product rollouts to ensure CSA voice is represented.

Requirements

• Two years of relevant experience (Registered Investment Advisor or Broker/Dealer) is preferred.
• Bachelor’s degree or equivalent experience preferred.
• Good understanding of finance and investment markets/securities.
• Critical thinking, attention to detail, and multi-tasking skills required.
• Able to adapt to changes in the work environment, handle challenging demands and work with frequent change, delays, or unexpected events.
• Position requires a high level of confidentiality.

Pay

The expected base salary range for this role nationally is $54,000 - $72,000. Final base pay will be carefully determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. In addition to a competitive base salary, you will be eligible for an annual target cash bonus. This role also offers the ability to earn additional cash bonuses for your contributions throughout the year. These bonuses reward you for helping introduce new clients to the firm, supporting strong client relationships, and contributing to your team’s growth and performance.

Schedule

Not specified.

Benefits

Details about specific benefits eligible for this role will be shared during the hiring process.

About Edelman Financial Engines

Founded in 1986, Edelman Financial Engines is committed to providing personalized financial planning and investment advice to all investors, not just the wealthy. We support over 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets. Our unique approach combines advanced methodology and proprietary technology with the attention of a dedicated personal financial planner. We encourage success based on individual merit and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy; marital, domestic partner or civil union status; national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status. We welcome accommodations for individuals with disabilities.

Contact Information

To apply for this position, please visit EdelmanFinancialEngines.com. To get future opportunities sent directly to your email, create a job alert.