Client Service Associate
Cerity Partners · Norfolk, VA · 4 wk ago
Customer ServiceFull-time
Primary Responsibilities
- Frequent custodian interaction & paperwork processing.
- Process account openings, funding, deposit electronic checks, money movements, process tasks with Custodians.
- Schedule client meetings.
- Basic preparation and follow-up for client meetings.
- Prepare client forms and financial reports in advance of client meetings.
- Attend meetings to take notes and send a summary to both the client and the advisory team.
- Develop knowledge of investment accounts, products and the forms required to transact business.
- Aid in internal coordination across departments to ensure tasks/follow up is completed in a timely manner.
- Execute client appreciation and retention activities.
Required Credentials
- Bachelor’s degree in Finance or related field preferred.
- 2+ years experience in financial services industry preferred.
Skills & Competencies
- Demonstrate strong and effective communication, organizational and time management skills.
- Ability to work in a team based/collaborative environment.
- Must accept and thrive in a fast-paced, changing environment.
- Adhere to all compliance policies & procedures.
- Demonstrate the Cerity Partners culture.