Client Service Analyst

About the role

Join our growing Client Services team to handle reinsurance accounting and claims while providing technical expertise for clients, reinsurers, and internal teams.

Responsibilities

• Serve as premium and claims contact between clients and reinsurers.
• Analyze and understand reinsurance contracts.
• Create and analyze various reinsurance reports.
• Use problem-solving skills to address and resolve questions.
• Conduct timely and regular follow-ups when needed.
• Coordinate new client onboarding.
• Assist team members with training and problem-solving.
• Perform other responsibilities and duties as needed.

Requirements

• Associate’s or Bachelor’s Degree in Business Administration or related field; Accounting, Finance, Math, or Economics preferred.
• Typically 2–5 years of business experience preferred.
• Fluent in English and Spanish.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Ability to efficiently organize work and manage time to meet deadlines.
• Ability to work outside of normal business hours as needed.
• Strong verbal and interpersonal communication skills.
• Effective communication through both verbal and written means.
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information.