Client Relationship Manager - Western PA & NY

About the role

Lenovo is a global technology powerhouse with $83 billion in revenue, ranked #153 on the Fortune Global 500, and serving millions of customers in 180 markets. As the world’s largest PC company, Lenovo offers a full‑stack portfolio of AI‑enabled devices, infrastructure, software, solutions, and services. The Client Manager will nurture client relationships across all Business Groups and drive growth in Higher Education accounts by leveraging Lenovo’s comprehensive Solutions and Services portfolio.

Responsibilities

• Understand clients' needs and objectives to deliver tailored solutions.
• Independently identify, develop, and close new opportunities within the territory.
• Achieve revenue and profitability targets while expanding across multiple product sets.
• Develop, implement, and execute effective sales strategies to meet sales and business goals.
• Lead the sales strategy for account teams and drive revenue growth across Lenovo's portfolio.
• Manage financial performance and forecast governance across the Lenovo portfolio.
• Cultivate C‑level relationships and act as a trusted consultant to customers.
• Own the customer relationship and engagement strategy.
• Stay informed and adaptable to Lenovo’s ongoing product and service developments.
• Lead cross‑functional teams to facilitate deal progression.
• Ensure exceptional sales and customer service delivery.
• Utilize MS Dynamics and other reporting tools effectively to track key sales metrics and deliver operational excellence.

Qualifications

Basic Qualifications

• BA/BS degree or equivalent professional work experience.
• 8+ years of successful technology sales experience in the Enterprise and Public Sector space.

Preferred Qualifications

• Demonstrated track record of top performance with multi‑million‑dollar quotas.
• Exceptional technology acumen with a focus on addressing business challenges through IT transformation.
• Strong business and financial acumen with extensive experience developing technology‑led solutions for higher education clients.
• Proven success in building and influencing relationships at the C‑Level, both internally and externally.
• Ability to work effectively with all levels of business and IT contacts within complex financial organizations.
• Drive to achieve company growth projections in a dynamic and competitive environment.
• Excellent interpersonal, communication, organizational, and problem‑solving skills.
• Territory‑based position with approximately 50% travel required.