Client Relations Representative
About the role
Our premier firm helps clients resolve business disputes in an efficient, streamlined, and cost-effective manner. As the liaison between our staff and clients, you will handle file-level communications, prepare and submit documents and reports, and ensure smooth interactions with both consumer and commercial clients.
Responsibilities
- Serve as a liaison between our staff and clients
- Handle file-level communications with consumer and commercial clients
- Prepare and submit documents and reports to clients
- Maintain confidentiality and discretion with sensitive matters and documents
Requirements
- Solid written and verbal communication skills
- Detail-oriented and highly organized
- Ability to handle high work volume efficiently and multi-task as needed
- Ability to type 40 WPM
- High school diploma required; college degree preferred
- Intermediate knowledge of Microsoft Office (Outlook, Excel, Word)
- Prior related experience helpful but not required
Benefits
- Comprehensive health insurance
- Paid vacation and personal time
- 401(k) profit sharing
- Life insurance
- Short- and long-term disability
JB is a Cleveland-based law firm with additional offices in Fairlawn and Cincinnati, Ohio; Kentucky, Indiana, Texas, West Virginia, and Tennessee. Our clients include taxing authorities, banks, credit unions, finance companies, department stores, credit card companies, medical organizations, landlords, commercial businesses, collection agencies, insurance companies, education facilities, utility companies, law firms, manufacturers, and oil companies.