Client Program Specialist
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them.
We need to extract content.
Job Title: Client Program Specialist (not heading). Job Type: Full-Time, Non-Exempt. Location: Minneapolis, MN (Hybrid) or Remote (US-Based). About the Role paragraph.
Essential Functions: list of duties. Those are responsibilities.
Qualifications: bullet list? Actually it's a paragraph with items separated by line breaks: Minimum 3 years of experience..., College degree preferred, GMS, CRP, and/or PMP certifications preferred, Experience with Salesforce, or comparable CRM/program management platforms, preferred.
Required Skills and Abilities: list of skills.
Compensation and Benefits Summary: includes salary range, profit sharing bonus, paid floating holiday, 401(k) retirement contributions, Salary Range Note, General Benefits list.
We need sections: About the role (h3), Responsibilities (h3) (Essential Functions), Requirements (h3) maybe combine Qualifications? Actually Requirements could be qualifications? But we have separate sections: Qualifications, Skills. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly.
We have About the role (provided). Responsibilities (Essential Functions). Requirements (maybe the minimum experience/college degree? Actually "Qualifications" heading is separate. So Requirements could be something else like "Minimum 3 years of experience..."? But we have Qualifications heading for certifications etc. Might treat "Qualifications" as the bullet list of qualifications (experience, degree, certifications, Salesforce). "Skills" as Required Skills and Abilities. "Benefits" as the benefits list (medical, dental, vision, HSA, PTO, etc). "Pay" as salary range and profit sharing etc. "Schedule" maybe not present; we have flexible work options (hybrid or remote) but not schedule specifics like hours. The posting does not state schedule (e.g., full-time hours). It says Job Type: Full-Time, Non-Exempt. That could be considered schedule? But schedule heading should be included only if posting actually states schedule specifics. It says Full-Time, Non-Exempt (implies full-time schedule). Might be considered schedule? However the instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Full-Time, Non-Exempt" which is a schedule type. So we could include Schedule section with that info. But we also have Location and Job Type earlier; but we should not repeat job title. We could include schedule as a short
maybe.
But we also have Compensation and Benefits Summary includes salary range and benefits. So we need Pay section (salary range, profit sharing, 401(k) etc). Benefits section (medical, dental, vision, HSA, PTO, volunteer hours, life insurance, disability, EAP, wellness incentives, flexible work options). Note flexible work options also appears in Benefits.
We need to avoid duplication. Also need to remove boilerplate like "Ready to join us? Apply today or reach out to learn more. Plus Relocation is an equal opportunity employer..." etc. Also remove Salary Range Note? It's part of compensation but we can keep as prose.
We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from those sections.
We need to format lists with
- . For prose use
.
We need to avoid headings with filler. So we will include sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
But we need to check if each section has real specific content.
- About the role: yes paragraph.
- Responsibilities: Essential Functions list (multiple items). We'll make
- each.
- Requirements: maybe the "Minimum 3 years of experience..." etc? But that is also qualifications. Actually we have Qualifications heading separate. So maybe Requirements could be something like "Minimum 3 years of experience in global mobility, client services, project management, or a related field; College degree preferred". But that's also qualifications. However we have both Qualifications and Skills headings. The posting has "Qualifications" and "Required Skills and Abilities". So we can map:
Qualifications: Minimum 3 years of experience..., College degree preferred, GMS, CRP, and/or PMP certifications preferred, Experience with Salesforce, or comparable CRM/program management platforms, preferred.
Skills: Required Skills and Abilities list.
Thus Requirements could be something else? The posting does not have a separate "Requirements" section besides Qualifications and Skills. But we could still include Requirements heading with maybe the "Minimum 3 years of experience..." etc? But that would duplicate Qualifications. Better to follow the posting: we have Qualifications and Skills. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say we must include all; we include only when posting has real specific content. So we can omit Requirements if not distinct. However we have Qualifications and Skills; we can include those. We could also include Requirements as a combination of the minimum experience and degree? But that's already in Qualifications. To avoid duplication, we can omit Requirements.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule.
Check if we have Schedule: The posting says Job Type: Full-Time, Non-Exempt. That's schedule type. Also Location: Hybrid/Remote. But schedule is about hours. We'll include Schedule with "Full-Time, Non-Exempt". Could also mention hybrid/remote but that's location. We'll keep schedule as Full-Time, Non-Exempt.
Now Benefits: list from General Benefits plus maybe also profit sharing? Actually profit sharing is compensation. Benefits list: Multiple medical plan options with a significant portion of premiums paid by the company; Dental and vision coverage; Health Savings Account (HSA) with employer contributions; Paid Time Off (PTO) and paid volunteer hours; Company paid life, AD&D, short term and long term disability insurance; Employee Assistance Program (EAP); Wellness incentives and strengths based development culture; Flexible work options (hybrid or remote). Also maybe mention "Annual discretionary profit sharing bonus" is compensation not benefit.
Pay: salary range $58,000 to $73,000 annually; Annual discretionary profit sharing bonus; Paid floating holiday; 401(k) retirement contributions; Salary Range Note (we can keep as prose). Also maybe mention "based on experience and qualifications". We'll keep.
Now we need to remove boilerplate: "Salary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills, experience, and internal equity." That's not boilerplate; it's substantive about compensation. Keep.
Also remove "General Benefits" heading? We'll just list benefits.
Now we need to ensure we don't include duplicated lines. The posting had "Compensation and Benefits Summary" then bullet points. We'll extract.
Now produce HTML fragment:
About the role
Every seamless relocation program has someone working behind the scenes to make it look easy. That's you. As a Client Program Specialist, you'll lead the projects, help shape the strategy, and turn research and data into recommendations that help some of the world's leading companies build better mobility programs. One day you're running a technology rollout from kickoff to launch. The next you're digging into benchmarking data to inform a client's next big policy move, or presenting program recommendations straight to the client table. You'll partner closely with our Manager, Client Program Development, and team up with Client Relations, Business Development, and Marketing along the way, all while bringing AI assisted tools into the mix to work smarter and faster. If you love leading projects from idea to launch, get energized by solving strategic puzzles, and want your recommendations to genuinely shape how leading companies relocate their people, we think you'll fit right in.
Responsibilities
- Lead client implementation projects and technology rollouts as project manager, coordinating system setup, kickoff calls, milestones, testing, and cross functional teams from initiation through launch
- Partner in the development of client program strategies by delivering consulting recommendations aligned to client objectives and industry best practices
- Prepare and present program materials, policy recommendations, and strategic deliverables to current and prospective clients
- Lead and support industry research, benchmarking, and reporting efforts, including competitive analysis, custom client benchmarks, and executive summaries that inform program strategy and support business development
- Support client program reviews, including Year End Reviews, data preparation, technology platform support, and ongoing program quality
- Collaborate with the Client Analyst to integrate reporting data, program metrics, and trend insights into client facing consulting deliverables and strategic reviews
- Proactively explore and apply AI assisted tools and emerging technologies to improve the efficiency, accuracy, and quality of client facing deliverables
- Uphold quality and brand standards across all client facing materials and proactively identify opportunities to strengthen processes and team efficiencies
- Maintain consistent and reliable attendance
- Maintain positive, professional relationships with clients and colleagues
- Proactively protect internal and external confidential information by complying with all security policies
- Maintain accurate “real time” records in all Plus systems
Qualifications
- Minimum 3 years of experience in global mobility, client services, project management, or a related field
- College degree preferred
- GMS, CRP, and/or PMP certifications preferred
- Experience with Salesforce, or comparable CRM/program management platforms, preferred
Skills
- Strong client facing communication and relationship management skills; comfortable presenting and facilitating meetings with clients, CRDs, and technical stakeholders
- Ability to work effectively in a fast paced environment and manage multiple concurrent client engagements with competing deadlines
- Familiarity with AI tools and emerging technologies relevant to client program delivery
- Technical aptitude for configuring and troubleshooting platforms
- Strong project management skills, with the ability to establish milestones, coordinate across teams, and drive client timelines to completion
- Proficient in Microsoft Office applications; experience with SharePoint and Salesforce preferred
- Ability to challenge existing processes and bring a strategic, innovative approach to client program delivery
- Strong understanding of global mobility services, client program structures, and relocation industry benchmarking
- Self starter who works autonomously and proactively identifies gaps or risks in client programs and processes
- Strong attention to detail and commitment to accuracy across all client facing deliverables
Benefits
- Multiple medical plan options with a significant portion of premiums paid by the company
- Dental and vision coverage
- Health Savings Account (HSA) with employer
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. We need to extract content. Job Title: Client Program Specialist (not heading). Job Type: Full-Time, Non-Exempt. Location: Minneapolis, MN (Hybrid) or Remote (US-Based). About the Role paragraph. Essential Functions: list of duties. Those are responsibilities. Qualifications: bullet list? Actually it's a paragraph with items separated by line breaks: Minimum 3 years of experience..., College degree preferred, GMS, CRP, and/or PMP certifications preferred, Experience with Salesforce, or comparable CRM/program management platforms, preferred. Required Skills and Abilities: list of skills. Compensation and Benefits Summary: includes salary range, profit sharing bonus, paid floating holiday, 401(k) retirement contributions, Salary Range Note, General Benefits list. We need sections: About the role (h3), Responsibilities (h3) (Essential Functions), Requirements (h3) maybe combine Qualifications? Actually Requirements could be qualifications? But we have separate sections: Qualifications, Skills. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content accordingly. We have About the role (provided). Responsibilities (Essential Functions). Requirements (maybe the minimum experience/college degree? Actually "Qualifications" heading is separate. So Requirements could be something else like "Minimum 3 years of experience..."? But we have Qualifications heading for certifications etc. Might treat "Qualifications" as the bullet list of qualifications (experience, degree, certifications, Salesforce). "Skills" as Required Skills and Abilities. "Benefits" as the benefits list (medical, dental, vision, HSA, PTO, etc). "Pay" as salary range and profit sharing etc. "Schedule" maybe not present; we have flexible work options (hybrid or remote) but not schedule specifics like hours. The posting does not state schedule (e.g., full-time hours). It says Job Type: Full-Time, Non-Exempt. That could be considered schedule? But schedule heading should be included only if posting actually states schedule specifics. It says Full-Time, Non-Exempt (implies full-time schedule). Might be considered schedule? However the instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Full-Time, Non-Exempt" which is a schedule type. So we could include Schedule section with that info. But we also have Location and Job Type earlier; but we should not repeat job title. We could include schedule as a short
maybe. But we also have Compensation and Benefits Summary includes salary range and benefits. So we need Pay section (salary range, profit sharing, 401(k) etc). Benefits section (medical, dental, vision, HSA, PTO, volunteer hours, life insurance, disability, EAP, wellness incentives, flexible work options). Note flexible work options also appears in Benefits. We need to avoid duplication. Also need to remove boilerplate like "Ready to join us? Apply today or reach out to learn more. Plus Relocation is an equal opportunity employer..." etc. Also remove Salary Range Note? It's part of compensation but we can keep as prose. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from those sections. We need to format lists with
- . For prose use
. We need to avoid headings with filler. So we will include sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we need to check if each section has real specific content. - About the role: yes paragraph. - Responsibilities: Essential Functions list (multiple items). We'll make
- each.
- Requirements: maybe the "Minimum 3 years of experience..." etc? But that is also qualifications. Actually we have Qualifications heading separate. So maybe Requirements could be something like "Minimum 3 years of experience in global mobility, client services, project management, or a related field; College degree preferred". But that's also qualifications. However we have both Qualifications and Skills headings. The posting has "Qualifications" and "Required Skills and Abilities". So we can map:
Qualifications: Minimum 3 years of experience..., College degree preferred, GMS, CRP, and/or PMP certifications preferred, Experience with Salesforce, or comparable CRM/program management platforms, preferred.
Skills: Required Skills and Abilities list.
Thus Requirements could be something else? The posting does not have a separate "Requirements" section besides Qualifications and Skills. But we could still include Requirements heading with maybe the "Minimum 3 years of experience..." etc? But that would duplicate Qualifications. Better to follow the posting: we have Qualifications and Skills. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say we must include all; we include only when posting has real specific content. So we can omit Requirements if not distinct. However we have Qualifications and Skills; we can include those. We could also include Requirements as a combination of the minimum experience and degree? But that's already in Qualifications. To avoid duplication, we can omit Requirements.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule.
Check if we have Schedule: The posting says Job Type: Full-Time, Non-Exempt. That's schedule type. Also Location: Hybrid/Remote. But schedule is about hours. We'll include Schedule with "Full-Time, Non-Exempt". Could also mention hybrid/remote but that's location. We'll keep schedule as Full-Time, Non-Exempt.
Now Benefits: list from General Benefits plus maybe also profit sharing? Actually profit sharing is compensation. Benefits list: Multiple medical plan options with a significant portion of premiums paid by the company; Dental and vision coverage; Health Savings Account (HSA) with employer contributions; Paid Time Off (PTO) and paid volunteer hours; Company paid life, AD&D, short term and long term disability insurance; Employee Assistance Program (EAP); Wellness incentives and strengths based development culture; Flexible work options (hybrid or remote). Also maybe mention "Annual discretionary profit sharing bonus" is compensation not benefit.
Pay: salary range $58,000 to $73,000 annually; Annual discretionary profit sharing bonus; Paid floating holiday; 401(k) retirement contributions; Salary Range Note (we can keep as prose). Also maybe mention "based on experience and qualifications". We'll keep.
Now we need to remove boilerplate: "Salary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills, experience, and internal equity." That's not boilerplate; it's substantive about compensation. Keep.
Also remove "General Benefits" heading? We'll just list benefits.
Now we need to ensure we don't include duplicated lines. The posting had "Compensation and Benefits Summary" then bullet points. We'll extract.
Now produce HTML fragment:
About the role
Every seamless relocation program has someone working behind the scenes to make it look easy. That's you. As a Client Program Specialist, you'll lead the projects, help shape the strategy, and turn research and data into recommendations that help some of the world's leading companies build better mobility programs. One day you're running a technology rollout from kickoff to launch. The next you're digging into benchmarking data to inform a client's next big policy move, or presenting program recommendations straight to the client table. You'll partner closely with our Manager, Client Program Development, and team up with Client Relations, Business Development, and Marketing along the way, all while bringing AI assisted tools into the mix to work smarter and faster. If you love leading projects from idea to launch, get energized by solving strategic puzzles, and want your recommendations to genuinely shape how leading companies relocate their people, we think you'll fit right in.
Responsibilities
- Lead client implementation projects and technology rollouts as project manager, coordinating system setup, kickoff calls, milestones, testing, and cross functional teams from initiation through launch
- Partner in the development of client program strategies by delivering consulting recommendations aligned to client objectives and industry best practices
- Prepare and present program materials, policy recommendations, and strategic deliverables to current and prospective clients
- Lead and support industry research, benchmarking, and reporting efforts, including competitive analysis, custom client benchmarks, and executive summaries that inform program strategy and support business development
- Support client program reviews, including Year End Reviews, data preparation, technology platform support, and ongoing program quality
- Collaborate with the Client Analyst to integrate reporting data, program metrics, and trend insights into client facing consulting deliverables and strategic reviews
- Proactively explore and apply AI assisted tools and emerging technologies to improve the efficiency, accuracy, and quality of client facing deliverables
- Uphold quality and brand standards across all client facing materials and proactively identify opportunities to strengthen processes and team efficiencies
- Maintain consistent and reliable attendance
- Maintain positive, professional relationships with clients and colleagues
- Proactively protect internal and external confidential information by complying with all security policies
- Maintain accurate “real time” records in all Plus systems
Qualifications
- Minimum 3 years of experience in global mobility, client services, project management, or a related field
- College degree preferred
- GMS, CRP, and/or PMP certifications preferred
- Experience with Salesforce, or comparable CRM/program management platforms, preferred
Skills
- Strong client facing communication and relationship management skills; comfortable presenting and facilitating meetings with clients, CRDs, and technical stakeholders
- Ability to work effectively in a fast paced environment and manage multiple concurrent client engagements with competing deadlines
- Familiarity with AI tools and emerging technologies relevant to client program delivery
- Technical aptitude for configuring and troubleshooting platforms
- Strong project management skills, with the ability to establish milestones, coordinate across teams, and drive client timelines to completion
- Proficient in Microsoft Office applications; experience with SharePoint and Salesforce preferred
- Ability to challenge existing processes and bring a strategic, innovative approach to client program delivery
- Strong understanding of global mobility services, client program structures, and relocation industry benchmarking
- Self starter who works autonomously and proactively identifies gaps or risks in client programs and processes
- Strong attention to detail and commitment to accuracy across all client facing deliverables
Benefits
- Multiple medical plan options with a significant portion of premiums paid by the company
- Dental and vision coverage
- Health Savings Account (HSA) with employer
- each.
- Requirements: maybe the "Minimum 3 years of experience..." etc? But that is also qualifications. Actually we have Qualifications heading separate. So maybe Requirements could be something like "Minimum 3 years of experience in global mobility, client services, project management, or a related field; College degree preferred". But that's also qualifications. However we have both Qualifications and Skills headings. The posting has "Qualifications" and "Required Skills and Abilities". So we can map:
Qualifications: Minimum 3 years of experience..., College degree preferred, GMS, CRP, and/or PMP certifications preferred, Experience with Salesforce, or comparable CRM/program management platforms, preferred.
Skills: Required Skills and Abilities list.
Thus Requirements could be something else? The posting does not have a separate "Requirements" section besides Qualifications and Skills. But we could still include Requirements heading with maybe the "Minimum 3 years of experience..." etc? But that would duplicate Qualifications. Better to follow the posting: we have Qualifications and Skills. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say we must include all; we include only when posting has real specific content. So we can omit Requirements if not distinct. However we have Qualifications and Skills; we can include those. We could also include Requirements as a combination of the minimum experience and degree? But that's already in Qualifications. To avoid duplication, we can omit Requirements.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule.
Check if we have Schedule: The posting says Job Type: Full-Time, Non-Exempt. That's schedule type. Also Location: Hybrid/Remote. But schedule is about hours. We'll include Schedule with "Full-Time, Non-Exempt". Could also mention hybrid/remote but that's location. We'll keep schedule as Full-Time, Non-Exempt.
Now Benefits: list from General Benefits plus maybe also profit sharing? Actually profit sharing is compensation. Benefits list: Multiple medical plan options with a significant portion of premiums paid by the company; Dental and vision coverage; Health Savings Account (HSA) with employer contributions; Paid Time Off (PTO) and paid volunteer hours; Company paid life, AD&D, short term and long term disability insurance; Employee Assistance Program (EAP); Wellness incentives and strengths based development culture; Flexible work options (hybrid or remote). Also maybe mention "Annual discretionary profit sharing bonus" is compensation not benefit.
Pay: salary range $58,000 to $73,000 annually; Annual discretionary profit sharing bonus; Paid floating holiday; 401(k) retirement contributions; Salary Range Note (we can keep as prose). Also maybe mention "based on experience and qualifications". We'll keep.
Now we need to remove boilerplate: "Salary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills, experience, and internal equity." That's not boilerplate; it's substantive about compensation. Keep.
Also remove "General Benefits" heading? We'll just list benefits.
Now we need to ensure we don't include duplicated lines. The posting had "Compensation and Benefits Summary" then bullet points. We'll extract.
Now produce HTML fragment: