Client Partnership Liaison

Open to applicants located in the El Paso, TX area. Full‑time position with benefits. Hybrid (remote plus travel); more than 50% travel within 250 mi of El Paso, TX.

About the role

You will help maximize Clearspeed’s potential by supporting our operations team in the training, execution, and delivery of selected programs with new and existing clients within the government defense, security, and intelligence space. This dynamic, client‑facing role involves travel throughout the region to interact directly with clients at a variety of locations. You will coordinate the client lifecycle—from onboarding and training to full implementation and ongoing account management—to ensure project success and client satisfaction. You will work both collaboratively and autonomously with other liaison team members.

Responsibilities

• Deliver project plans, procedures, FAQs, and training materials directly to clients.
• Act as the primary liaison for Clearspeed Project Managers to receive client feedback and help deliver Project Manager goals and strategies.
• Travel to client sites to represent project managers and uphold company values and processes.
• Coordinate with internal and external team members on client goals and business objectives.
• Ensure project manager goals and government requirements are fully implemented and delivered.
• Maintain business integrity of programs.
• Uphold internal policies, training materials, and standards.
• Create strong working relationships across all accounts by understanding each client’s unique needs and providing a best‑in‑class client experience.
• Drive client adoption of Clearspeed solutions; identify opportunities to increase and expand projects.
• Perform additional related duties as required.

Requirements

• Bachelor’s degree in a related field or equivalent work experience.
• At least 2 years of professional experience providing customer service or client success (preferred).
• Demonstrated ability to communicate, present, and influence at all levels.
• Customer‑focused; able to work independently and as part of a team.
• Outgoing, responsible, and able to travel for extended periods.
• Experience with U.S. government and military projects is a plus.
• Experience with investigations or the intelligence cycle is a plus.
• Fluency in both English and Spanish is a plus.
• U.S. citizenship and eligibility for a U.S. Government security clearance (required).

About the company

Clearspeed is driven by a corporate DNA committed to service and a passion for AI‑enabled technology that is redefining risk assessment. Our fast‑growing team operates across the U.S., Canada, and EMEA, bringing together diverse expertise to enable trust faster.

Benefits

• Competitive compensation: salary plus performance‑based bonuses.
• Stock options.
• Unlimited paid time off.
• Health and wellness coverage.
• Impactful work, collaborative environment, and work‑life balance.

Pay

Salary range: $70,000 – $115,000 (based on national benchmark data, individual skills, experience, and location).