Client Partnership Liaison

Location & Schedule

Open to applicants located in the Los Fresnos, TX area. Full‑time with benefits. Hybrid, remote plus travel; more than 50% travel within 250 miles of Los Fresnos, TX.

What You Will Do

You will help maximize Clearspeed’s potential by supporting our operations team in the training, execution, and delivery of selected programs with new and existing clients within the government defense, security, and intelligence space. This is a dynamic, client‑facing role with travel throughout the region to interact directly with our clients at a variety of locations. You will coordinate throughout the client lifecycle, from onboarding to training to full implementation and ongoing account management, to ensure project success and client satisfaction. You will be part of a collaborative team but will also work autonomously with other liaison team members.

Responsibilities

• Deliver project plans, procedures, FAQs, and training materials directly to clients.
• Act as a primary liaison for Clearspeed Project Managers to receive client feedback and help deliver Project Manager goals and strategies.
• Travel to client sites to act as the face of our project managers while upholding company values and processes.
• Coordinate with internal and external team members on client goals and business objectives.
• Ensure project manager goals and government requirements are fully implemented and delivered.
• Maintain business integrity of programs.
• Uphold internal policies, training materials, and standards.
• Create strong working relationships across all accounts by understanding each client’s unique needs and providing best‑in‑class client experience.
• Drive client adoption of Clearspeed solutions; identify opportunities to increase and expand projects.
• Perform additional related duties as required.

Who You Are

We value team members who are curious, creative, driven, and enthusiastic. You are a proactive problem solver with strong customer service and communication skills. You are a team player with a strong work ethic, initiative, and a positive and outgoing attitude.

Requirements

• Bachelor’s degree in a related field or equivalent work experience.
• 2 years of professional experience providing customer service or client success preferred.
• Demonstrated ability to communicate, present and influence at all levels.
• Customer‑focused; able to work on a self‑initiated basis and in a team environment.
• Outgoing, responsible, and able to function in a team while traveling for extended periods.
• Experience within the US government and military is a plus.
• Experience with investigations or the intelligence cycle is a plus.
• Fluency in both English and Spanish is a plus.
• Must be a US citizen and eligible for a US Government security clearance; may involve access to classified information.

Benefits

• Competitive compensation: salary + performance‑based bonuses
• Stock options
• Unlimited paid time off
• Health and wellness coverage
• Impactful work, collaborative environment, work‑life balance

Pay

Salary range: $70,000 – $115,000 (based on national benchmark data, individual skills, experience, and location).