Client Partner, SaaS Restaurant Sales (Remote - US)

Summary

Are you passionate about dining out and supporting local restaurants? Do you thrive in a fast-paced, sales-driven environment and love building meaningful relationships with clients? If so, we’d love to meet you.

About the role

Yelp’s Guest Manager is a powerful front-of-house solution that helps restaurants create exceptional guest experiences and streamline their operations. With the largest restaurant discovery platform in the world behind it, Guest Manager helps restaurateurs attract more diners and deliver unforgettable hospitality.

Responsibilities

• Own your book of business and sales pipeline from prospecting to close
• Drive the full sales cycle through outbound outreach, discovery, solution selling, and negotiation
• Identify upsell and cross-sell opportunities to expand current client relationships
• Build lasting partnerships with restaurant owners, operators, and managers
• Use creativity and persistence to overcome objections and tailor solutions
• Consistently exceed monthly sales goals and performance metrics
• Use Chatbench, Yelp’s internal tool that provides secure access to a number of LLM models, to research, draft proposals, analyze data and overcome objections

Requirements

• Hold a Bachelor’s degree and/or 1+ years of outbound sales experience
• A go-getter mindset: you’re scrappy, resilient, and motivated to succeed
• Experience with restaurant technology (reservations, waitlist, or FOH systems) is a plus
• Strong communication skills and high comfort level selling over the phone
• A creative approach to problem-solving and value-based selling
• Proven ability to prioritize, multitask, and stay organized in a fast-paced environment
• Familiarity with Salesforce or similar CRM tools is a bonus

Qualifications

• Strong communication skills and high comfort level selling over the phone
• A creative approach to problem-solving and value-based selling
• Proven ability to prioritize, multitask, and stay organized in a fast-paced environment
• Familiarity with Salesforce or similar CRM tools is a bonus

Skills

• Outbound sales experience
• Restaurant technology experience (reservations, waitlist, or FOH systems)
• Communication and problem-solving skills
• CRM tools proficiency (Salesforce or similar)

Benefits

• Effective your first day: Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Compensation base salary is $55,000 - $65,000 annually + uncapped performance based incentives

Pay

• $55,000 - $65,000 annually + uncapped performance based incentives

Schedule

• Full-time remote role based in the United States