Client Partner - Healthcare Payer

About the role

The Client Partner - Healthcare Payer will play a vital role in managing consulting and analytics engagements in Healthcare. He / She will be expected to solve business problems, develop analytical solutions, prioritize objectives, assign tasks, and manage multiple teams in order to achieve the highest levels of client satisfaction and targeted financial results. The person additionally will be expected to provide leverage to the management in business development and capability development activities.

Responsibilities

• Solutioning: Building on analytics mandate across different functions / departments in healthcare and pharma organizations. Deliver on analytical solutions in healthcare domain leveraging deep business understanding and analytical expertise.
• Strong payer, and provider domain understanding with US reference and experience working in or with companies across the value chain.
• Knowledge of business process flows, systems and operational procedures and a point of view on best practices which can be used for analysis and recommendations.
• Experience in creating, capturing and/or analyzing the business requirements.
• Experience in leading business discovery sessions to understand and map the existing and desired business processes.
• Program Management And Prioritization: Lead Fortune 500 client engagements and assignments to ensure successful and timely delivery of output with high quality and in accordance with client's needs and expectations.
• Analytics Sophistication: Understand the business problem and build the analytical solution framework leveraging advanced analytics algorithms as well as visualization platforms as needed. Produce outcome, generate insights and present findings to the client that meet business requirements.
• People Management: Manage multiple teams, perform performance appraisals and develop career progression metrics.
• Governance: Define standard metrics and KPIs for clients and establish processes to measure them. Responsible for the quality of delivery for the engagements as measured by relationship specific measures as well as Net Promoter Score (NPS).
• Business Development: Assist the global sales and consulting teams and coordinate with internal capability teams in pursuing ongoing leads / RFPs from solutioning standpoint.

Qualifications & Experience

• The person must have displayed Analytics delivery excellence and solutioning expertise to healthcare and life sciences clients with increasing span of influence over their careers.
• This is an opportunity to grow with the growing HLS vertical of Fractal Analytics.
• Expected to have minimum 20-25 years of work experience in developing and deploying sophisticated analytical solutions.
• Minimum 15 years in healthcare and life sciences (payers, providers, pharma, med tech) analytics.