Client Partner

About the role

The Client Partner role at Smart Data Solutions combines new business development with ongoing account management responsibilities. The ideal candidate will have a deep understanding of the healthcare industry, strong business acumen, and a proven track record of managing complex accounts. The Client Partner acts as a consultant, understanding customers' unique business needs and aligning the Smart Data Solutions product portfolio to address them.

Responsibilities

• Mets or exceeds sales objectives as assigned.
• Develops relationships with C and VP level executives within assigned accounts and clearly articulates the Smart Data Solutions value proposition to address their business needs.
• Consults with customer stakeholders to prepare, implement, and execute strategic business plans for each account based upon information acquired through periodic business reviews and customer meetings.
• Works with SDS Technical Partner team to ensure that the customer business needs are being addressed and maintains open communication with SDS and the customer.
• Develops a business plan and sales strategy for each account that measures attainment of sales and customer goals.
• Utilizes CRM solution to provide timely and accurate sales activity tracking and status updates along with predictable and precise sales forecasts.
• Keeps informed of product line, competition, and industry trends that may impact client business activities.
• Delivers on-site and online sales presentations and product demos.
• Prepares and delivers presentations, proposals, and quotes.
• Actively builds product knowledge to ensure a high level of understanding of the Smart Data Solutions product line including any new functionality.
• Travels as needed for client, prospect, and sales meetings, travel is projected to average 50%.

Requirements

Successful history of supporting and managing relationships in the healthcare payer market with demonstrated success in working with customers who are using enterprise products focused on workflow automation, EDI, Clearinghouse, Claims Processing and/or outsourced BPO solutions.

Proven ability to present an enterprise technology solution impacting multiple departments within a payer organization.

Understanding of SaaS cloud-based technology service models and transaction-based pricing models.

Ability to provide a consultative approach within the account management/customer success process.

Collaborates to foster teamwork.

Trusted partner and advisor: shows confidence, humility, and good judgment.

Customer service mentality: effective listener, responsive, and proactive.

Qualifications

Self-starter: goal oriented and accountable to self and others.

Maintains open and honest communication both internally and externally.

Skills

Strong business acumen.

Consultative approach to account management.

Effective communication and presentation skills.

Benefits

Top Benefits & Perks

• A company culture that is authentic, innovative, and collaborative!
• A professional development and growth-oriented workplace.
• Generous benefits including, health insurance, short-term, and long-term disability.
• A 401(k) with a company match to provide a better future in your retirement years.
• A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day.

Pay

TBD

Schedule

TBD