Client Partner

About the role

The Client Partner is an ongoing client-facing role responsible for communicating performance against strategy-aligned KPIs, periodically revising client strategy in partnership with stakeholders, ensuring Schneider Electric commitments are delivered with excellence, and identifying additional value across Schneider Electric solutions. The role blends consultative relationship management, business development, market strategy, entrepreneurship, and territory management within a high-performing, fast-paced Client Services environment.

What you will do

Client Relationship & Strategy

• Serve as the primary point of contact for assigned clients.
• Develop a complete understanding of each client's business operations, facility operations, key contacts, market risk tolerance, industry pressures, project investment requirements, and energy information infrastructure.
• Determine key client stakeholders needed for successful management of demand-side deliverables.
• Advise clients in developing a vision, strategic energy plan, and key performance indicators; manage progress against the strategy with internal team members.
• Communicate regularly with assigned client stakeholders to maintain alignment, buy-in, and momentum around goals and objectives.

Business Development & Value Expansion

• Learn new offering content and directly engage clients from opportunity identification through sale.
• Promote and support additional Client Services and Schneider Electric solutions that align with client priorities.
• Support client contract renewals, expansion of available energy demand-side management services, and related negotiations.
• Collaborate with internal sales teams to introduce Schneider Electric capabilities to assigned clients and identify potential solutions.

Client Delivery Excellence & Program Management

• Lead, manage, complete, and delegate client-specific tasks to ensure each client is served with excellence and understands the value being delivered.
• Help clients make cost-effective decisions related to energy costs and usage to strategically position their organizations.
• Coordinate assigned client meetings using internal resources when appropriate; prepare meeting materials and present to all levels of the client's organization.
• Ensure internal commitments are delivered with excellence and reinforce Schneider Electric's value through consistent follow-through.

Tools, Data & Internal Coordination

• Effectively use Schneider Electric proprietary databases designed to support client energy program management.
• Use Microsoft Office tools, task-management programs, and other internal systems to organize work, communicate clearly, and track progress.
• Work effectively in a team environment with sales, operations, subject matter experts, and leadership.

Qualifications

• Preferred degree in Sales, Marketing, Business, Communications, or a related area.
• 2–5 years of experience with a four-year college or university degree by the start date.
• Demonstrated leadership in previous organizations or work environments.
• Strong communication skills, ability to build rapport easily, and strong social skills.
• Ability to communicate effectively, manage relationships, identify and solve problems, and drive exceptional results.
• High interest in the energy industry and in generating or leading energy-related opportunities for end users.
• Proficiency in Microsoft Office products, particularly Word, Excel, and PowerPoint.
• Proficiency with task-management programs or knowledge of Asana.
• High commitment to the company's vision and values.
• Excellent analytical skills and attention to detail.
• Excellent verbal and written communication skills.
• Proven track record of providing excellent internal and external customer service.
• Effective working in a team environment.

Preferred Qualifications

• Experience in consultative relationship management, business development, or client success.
• Experience supporting energy, sustainability, facilities, or demand-side management programs.
• Comfort presenting to multiple organizational levels and coordinating cross-functional meeting preparation.
• Experience supporting contract renewals, value expansion, or solution introduction with existing clients.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. Most of the work is sedentary. However, when performing job site visits the employee may encounter moving over rough or uneven surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy to light items; transporting items such as laptop computers; and driving an automobile.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. While performing the primary functions of the job, the employee is regularly exposed to a general office environment. During project site visits, the employee may be exposed to outside weather conditions as well as mechanical equipment rooms that could include confined spaces and loud noises. Employees may work in different environments while on various job sites. This job will require approximately 40–60% travel to project sites, using an automobile or airplane to destinations.

What's in it for you

• High-impact role where your work directly influences customer success and company revenue
• Opportunity to manage strategic accounts and build meaningful, long-term partnerships
• Professional development support to help you grow your sales expertise and advance your career
• Collaborative, innovative culture that values customer focus and continuous learning

Pay

USD 94,400 - USD 141,600 per year, including base pay and short-term incentives. Individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Benefits

• Medical (with member reward points), dental, vision, and basic life insurance
• Benefit Bucks
• Flexible work arrangements
• Paid family leaves
• Well-being programs
• 12 holidays per year and 15 days of paid time off per year
• Company share ownership and 401(k) with match
• Performance discussions, global opportunities, Schneider Career Hub, and learning platforms like Coursera
• Collaboration, recognition, and an inclusive workplace
• Volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits