Client Operations Intern
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to extract substantive content: About Us paragraph, Role Summary (including deadline, reporting, location, visa sponsorship, work authorization, description of internship, training, etc.), How You Will Make An Impact (list of bullet points), What You Bring To The Team (Required) (list of bullet points), Additional Assets (Preferred) (list), What We Offer (list of benefits), Internship Structure (duration, hours, schedule). Also mention "This position is not eligible for visa sponsorship." etc.
We need to decide sections: Possibly "About the role" (role summary), "Responsibilities" (How You Will Make An Impact), "Requirements" (What You Bring To The Team Required), "Qualifications" (Additional Assets Preferred), "Benefits" (What We Offer), "Schedule" (Internship Structure). Also maybe "Pay" not mentioned explicitly except "competitive pay". That's vague but it's stated: "Our interns receive competitive pay". That's specific enough? It says competitive pay, not a number. It's still mention of pay. Should we include Pay section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive pay". So we can include Pay section with that statement. However "competitive pay" is somewhat vague but it's still a statement. It's not placeholder like "commensurate with experience". It's okay.
Schedule: they give "10 Week Program - June 2 - August 6 40 hours a week, between 8am-5pm CST Employees are required to be in the office on a scheduled frequency." So schedule details exist.
Benefits: list includes 401k eligibility, mentor program, access to Business Resource Groups, casual dress code, robust social and philanthropic calendar.
Thus we can have sections: About the role (maybe Role Summary), Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Also maybe "About Us" could be included as a section? The instruction says use headings like About the role, Responsibilities, etc. Not About Us. But we could include About Us as a
before sections? The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". It doesn't forbid About Us heading. But the list of example headings didn't include About Us. However we could still include it as a
or maybe as
About Us? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are typical but not exclusive? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings when appropriate. It doesn't forbid other headings, but to be safe we could incorporate About Us content into a
before sections, or maybe under a heading "About the company"? Not in list. Safer to not create a heading for About Us; just include it as a
at start.
We must not include boilerplate like EEO statements, accommodation request, etc. Remove those.
We must preserve all substantive information. So we need to keep details like deadline Nov 1, 2026, reports to Client Services Manager, based in Kansas City, Missouri, not eligible for visa sponsorship, must be authorized to work in US without visa sponsorship now or future, etc.
Also the training program description, etc.
We need to format lists as
- . For prose use
.
We must not repeat job title as heading.
We must not include duplicated lines.
Let's extract content.
About Us paragraph: "American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments. Privately owned and independent, we focus solely on investment management. But there’s an unexpected side to us, too. We direct 40% of our dividends every year—over $2 billion since 2000—to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute’s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer’s. So, the better we do for our clients, the more we can do for everyone. All who work here around the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you’re excited to learn more about us, we can’t wait to learn more about you."
That's substantive.
Role Summary: "This program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2026. This role reports to the Client Services Manager. This onsite position will be based out of our Kansas City, Missouri office. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future. Are you seeking an opportunity to learn the basics of the financial services industry with a reputable firm in KC? As an intern, our Personal Financial Solutions and Client Operations (PFSCO) interns will learn about American Century Investments through an initial formal training program and continual training and coaching throughout the program. Interns will then apply that knowledge to significant opportunities and projects."
We could break into prose.
How You Will Make An Impact: bullet list:
- Complete a robust training program that will immerse you into the world of direct-to-consumer finance.
- Develop a keen understanding of Personal Financial Solutions and Client Operations, including client facing and back-office functions.
- Engage with business partners and leaders across the firm to drive career path and networking opportunities.
- Facilitate positive interaction with American Century’s internal and external clients by providing transactional and service excellence.
- Show independence by applying problem-solving and research skills, and online resources.
- Attend training, team, and department meetings.
- Support a team environment by successfully collaborating with internal clients and business partners.
What You Bring To The Team (Required):
- Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven
- Passion for gaining experience within the finance industry and an aim to learn more about client relationships and support
- Students seeking opportunities to acquire full-time roles beyond graduation
Additional Assets (Preferred):
- A current Junior or Senior Undergraduate student, currently enrolled full-time in any related field.
What We Offer:
- Our interns receive competitive pay, as well as 401k eligibility for contributions
- Mentor Program: a designated mentor will be assigned to you during your time with us to provide career coaching and mentorship
- Access to Business Resource Groups that you can ally and participate in (Diversity, Women in Finance, LGBTQ+, Emerging Professionals, Veterans)
- Casual dress code - be comfortable and express your unique self
- A robust social and philanthropic calendar of events hosted just for interns!
Internship Structure:
- 10 Week Program - June 2 - August 6
- 40 hours a week, between 8am-5pm CST
- Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.
We also have statement about ADA accommodation etc which is boilerplate; remove.
Now decide sections.
We could have:
About the role
containing role summary paragraph.
Responsibilities
containing the impact bullets.
Requirements
containing required bullets.
Qualifications
containing preferred bullets.
Benefits
containing what we offer bullets.
Pay
containing competitive pay statement (maybe combined with benefits? But we have separate Pay section; we could include competitive pay line there.)
Schedule
containing internship structure details.
We also need to include About Us paragraph maybe as a before sections.
We must not include headings with empty content.
Check each section for placeholder: Pay section: "competitive pay" is specific enough. Not placeholder.
Schedule: we have concrete details.
Now ensure we didn't include any boilerplate like EEO, accommodation request, etc.
We must not include duplicated lines.
Now produce HTML fragment.
Let's craft:
About Us paragraph...
About the role
This program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2026. This role reports to the Client Services Manager. This onsite position will be based out of our Kansas City, Missouri office. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future. Are you seeking an opportunity to learn the basics of the financial services industry with a reputable firm in KC? As an intern, our Personal Financial Solutions and Client Operations (PFSCO) interns will learn about American Century Investments through an initial formal training program and continual training and coaching throughout the program. Interns will then apply that knowledge to significant opportunities and projects.
Responsibilities
- Complete a robust training program that will immerse you into the world of direct-to-consumer finance.
- Develop a keen understanding of Personal Financial Solutions and Client Operations, including client facing and back-office functions.
- Engage with business partners and leaders across the firm to drive career path and networking opportunities.
- Facilitate positive interaction with American Century’s internal and external clients by providing transactional and service excellence.
- Show independence by applying problem-solving and research skills, and online resources.
- Attend training, team, and department meetings.
- Support a team environment by successfully collaborating with internal clients and business partners.
Requirements
- Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven
- Passion for gaining experience within the finance industry and an aim to learn more about client relationships and support
- Students seeking opportunities to acquire full-time roles beyond graduation
Qualifications
- A current Junior or Senior Undergraduate student, currently enrolled full-time in any related field.
Benefits
- Mentor Program: a designated mentor will be assigned to you during your time with us to
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: About Us paragraph, Role Summary (including deadline, reporting, location, visa sponsorship, work authorization, description of internship, training, etc.), How You Will Make An Impact (list of bullet points), What You Bring To The Team (Required) (list of bullet points), Additional Assets (Preferred) (list), What We Offer (list of benefits), Internship Structure (duration, hours, schedule). Also mention "This position is not eligible for visa sponsorship." etc. We need to decide sections: Possibly "About the role" (role summary), "Responsibilities" (How You Will Make An Impact), "Requirements" (What You Bring To The Team Required), "Qualifications" (Additional Assets Preferred), "Benefits" (What We Offer), "Schedule" (Internship Structure). Also maybe "Pay" not mentioned explicitly except "competitive pay". That's vague but it's stated: "Our interns receive competitive pay". That's specific enough? It says competitive pay, not a number. It's still mention of pay. Should we include Pay section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive pay". So we can include Pay section with that statement. However "competitive pay" is somewhat vague but it's still a statement. It's not placeholder like "commensurate with experience". It's okay. Schedule: they give "10 Week Program - June 2 - August 6 40 hours a week, between 8am-5pm CST Employees are required to be in the office on a scheduled frequency." So schedule details exist. Benefits: list includes 401k eligibility, mentor program, access to Business Resource Groups, casual dress code, robust social and philanthropic calendar. Thus we can have sections: About the role (maybe Role Summary), Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Also maybe "About Us" could be included as a section? The instruction says use headings like About the role, Responsibilities, etc. Not About Us. But we could include About Us as a
before sections? The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". It doesn't forbid About Us heading. But the list of example headings didn't include About Us. However we could still include it as a
or maybe as
About Us? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are typical but not exclusive? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings when appropriate. It doesn't forbid other headings, but to be safe we could incorporate About Us content into a
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings when appropriate. It doesn't forbid other headings, but to be safe we could incorporate About Us content into a
before sections, or maybe under a heading "About the company"? Not in list. Safer to not create a heading for About Us; just include it as a
at start. We must not include boilerplate like EEO statements, accommodation request, etc. Remove those. We must preserve all substantive information. So we need to keep details like deadline Nov 1, 2026, reports to Client Services Manager, based in Kansas City, Missouri, not eligible for visa sponsorship, must be authorized to work in US without visa sponsorship now or future, etc. Also the training program description, etc. We need to format lists as
- . For prose use
. We must not repeat job title as heading. We must not include duplicated lines. Let's extract content. About Us paragraph: "American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments. Privately owned and independent, we focus solely on investment management. But there’s an unexpected side to us, too. We direct 40% of our dividends every year—over $2 billion since 2000—to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute’s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer’s. So, the better we do for our clients, the more we can do for everyone. All who work here around the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you’re excited to learn more about us, we can’t wait to learn more about you." That's substantive. Role Summary: "This program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2026. This role reports to the Client Services Manager. This onsite position will be based out of our Kansas City, Missouri office. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future. Are you seeking an opportunity to learn the basics of the financial services industry with a reputable firm in KC? As an intern, our Personal Financial Solutions and Client Operations (PFSCO) interns will learn about American Century Investments through an initial formal training program and continual training and coaching throughout the program. Interns will then apply that knowledge to significant opportunities and projects." We could break into prose. How You Will Make An Impact: bullet list: - Complete a robust training program that will immerse you into the world of direct-to-consumer finance. - Develop a keen understanding of Personal Financial Solutions and Client Operations, including client facing and back-office functions. - Engage with business partners and leaders across the firm to drive career path and networking opportunities. - Facilitate positive interaction with American Century’s internal and external clients by providing transactional and service excellence. - Show independence by applying problem-solving and research skills, and online resources. - Attend training, team, and department meetings. - Support a team environment by successfully collaborating with internal clients and business partners. What You Bring To The Team (Required): - Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven - Passion for gaining experience within the finance industry and an aim to learn more about client relationships and support - Students seeking opportunities to acquire full-time roles beyond graduation Additional Assets (Preferred): - A current Junior or Senior Undergraduate student, currently enrolled full-time in any related field. What We Offer: - Our interns receive competitive pay, as well as 401k eligibility for contributions - Mentor Program: a designated mentor will be assigned to you during your time with us to provide career coaching and mentorship - Access to Business Resource Groups that you can ally and participate in (Diversity, Women in Finance, LGBTQ+, Emerging Professionals, Veterans) - Casual dress code - be comfortable and express your unique self - A robust social and philanthropic calendar of events hosted just for interns! Internship Structure: - 10 Week Program - June 2 - August 6 - 40 hours a week, between 8am-5pm CST - Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role. We also have statement about ADA accommodation etc which is boilerplate; remove. Now decide sections. We could have:
About the role
containing role summary paragraph.Responsibilities
containing the impact bullets.Requirements
containing required bullets.Qualifications
containing preferred bullets.Benefits
containing what we offer bullets.Pay
containing competitive pay statement (maybe combined with benefits? But we have separate Pay section; we could include competitive pay line there.)Schedule
containing internship structure details. We also need to include About Us paragraph maybe as abefore sections. We must not include headings with empty content. Check each section for placeholder: Pay section: "competitive pay" is specific enough. Not placeholder. Schedule: we have concrete details. Now ensure we didn't include any boilerplate like EEO, accommodation request, etc. We must not include duplicated lines. Now produce HTML fragment. Let's craft:
About Us paragraph...
About the role
This program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2026. This role reports to the Client Services Manager. This onsite position will be based out of our Kansas City, Missouri office. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future. Are you seeking an opportunity to learn the basics of the financial services industry with a reputable firm in KC? As an intern, our Personal Financial Solutions and Client Operations (PFSCO) interns will learn about American Century Investments through an initial formal training program and continual training and coaching throughout the program. Interns will then apply that knowledge to significant opportunities and projects.
Responsibilities
- Complete a robust training program that will immerse you into the world of direct-to-consumer finance.
- Develop a keen understanding of Personal Financial Solutions and Client Operations, including client facing and back-office functions.
- Engage with business partners and leaders across the firm to drive career path and networking opportunities.
- Facilitate positive interaction with American Century’s internal and external clients by providing transactional and service excellence.
- Show independence by applying problem-solving and research skills, and online resources.
- Attend training, team, and department meetings.
- Support a team environment by successfully collaborating with internal clients and business partners.
Requirements
- Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven
- Passion for gaining experience within the finance industry and an aim to learn more about client relationships and support
- Students seeking opportunities to acquire full-time roles beyond graduation
Qualifications
- A current Junior or Senior Undergraduate student, currently enrolled full-time in any related field.
Benefits
- Mentor Program: a designated mentor will be assigned to you during your time with us to