CLIENT OPERATIONS ASSOCIATE

Responsibilities

• Support a Financial Advisor and broader financial services practice with day-to-day client service and operational activities.
• Process and track wire transfers and other money movement requests.
• Facilitate new account openings and ensure all documentation is completed accurately and in a timely manner.
• Prepare, submit, and monitor insurance applications through the underwriting process.
• Track outstanding underwriting requirements and coordinate with clients, carriers, and internal team members to obtain needed information.
• Serve as a client-facing point of contact, providing exceptional service and timely communication.
• Maintain accurate client records and ensure compliance with firm policies and procedures.
• Assist with operational workflows, follow-up tasks, and administrative support to ensure a seamless client experience.
• Cook up with advisors, operations staff, and other team members to support business objectives and client needs.

Qualifications

• 2+ years of experience in financial services, wealth management, insurance, banking, or a related operations role.
• Experience with account opening, wire transfers, money movement, and client service.
• Experience processing insurance applications and tracking underwriting is highly preferred.
• Strong client-facing communication and relationship management skills.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities.
• Proficient with Microsoft Office and CRM or financial services platforms.
• Experience with Northwestern Mutual is a strong plus.
• Securities licenses are not required; Series 7 sponsorship may be available for candidates interested in obtaining licensing.

Pay

$75-100k

Schedule

N/A

Benefits

N/A