Client Office Phlebotomist-Full-time Days KA

Placement within the salary range is dependent on relevant work experience and internal equity. For positions represented by a labor union, placement is guided by the collective bargaining agreement.

Pay

$18.95 - $24.63 per hour

Schedule

Full-time, 37 hours per week
Monday through Thursday 9:00 AM – 5:00 PM
Friday 8:00 AM – 3:00 PM

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 part-time)
• Matching 401(k)
• Excellent medical, dental, and vision coverage
• Life insurance
• Annual employee salary increase and incentive bonus
• Paid time off and holiday pay

Responsibilities

• Performs phlebotomy and other lab specimen collections per age-related standards
• Provides appropriate post-phlebotomy patient care
• Identifies need for patient medical assistance and calls code as appropriate
• Reviews/records refrigerator temperature(s) and QC/QA records; reports areas of concern through the Corrective Action Log
• Uses manual requisitions and labels specimens appropriately
• Procures blood specimens from infant, adult, geriatric, and wheelchair-bound patients
• Demonstrates competency for age-related responsibilities
• Understands the operation and maintenance of equipment pertinent to the job
• Follows up on all outstanding orders on manifest log and communicates timed, completed, or uncompleted draws/charges/results to client office staff
• Requests/obtains written physician orders with all required information and accurately orders laboratory tests in computer system(s)
• Prioritizes tasks and multi-tasks effectively
• Performs and collects phlebotomy specimens within cost, maintaining a less than 2% recollection or cancellation rate
• Follows TJC National Patient Safety goals regarding two patient identifiers and handwashing
• Presents a friendly, approachable, professional demeanor and appearance
• Provides accurate information and timely updates to patients and customers
• Addresses questions and concerns promptly or identifies appropriate resources
• Demonstrates teamwork by helping co-workers within and across departments
• Communicates effectively, respects diverse opinions and styles, and acknowledges contributions of others
• Uses organizational and unit/department resources efficiently
• Manages work schedule efficiently, completing tasks on time
• Participates in efforts to reduce costs, streamline work processes, and improve services
• Communicates specimen procurement problems to Laboratory and/or Physician to ensure optimal care
• Provides follow-up on test results to appropriate individuals in a professional and courteous manner
• Stays updated on information by reading emails and demonstrates compliance in MediaLab
• Maintains a safe work environment and holds self-accountable for safe work practices
• Adheres to all recommendations and requirements of the Lab and Hospital Safety Committee
• Performs all aspects of patient care to optimize safety and reduce medical/healthcare errors
• Complies with all organizational policies regarding ethical business practices
• Performs clerical duties directly related to handling and processing lab specimens
• Performs clerical work: faxing, printing, filing, reviewing, and verbally releasing laboratory results
• Initiates responsibilities without prompting and completes tasks independently
• Demonstrates the values of team concept consistently
• Interacts professionally with all team members and assists co-workers
• Travels to additional sites when needed

Qualifications

Required:

• High School diploma or equivalent
• Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting

Preferred:

• Experience performing phlebotomy on a broad range of patient types
• Experience with processing lab specimens, transferring specimens, and handling a centrifuge
• Familiarity with medical EMR systems
• Knowledge of medical terminology
• Bilingual skills