Client Manager Regional Accounts -Group Benefits

About the role

A Regional Client Manager on the Employee Benefits team provides exceptional support and customer service to assigned employer groups (100–499 lives) by guiding and educating them on their benefit products.

Responsibilities

• Manage new case, renewal activity, and amendments
• Identify and promote the sale of additional lines of coverage or plan improvements
• Promote new product offerings and enhanced product features
• Recommend plan changes as appropriate
• Facilitate the enrollment and re-enrollment process, including conducting enrollment meetings or attending benefit fairs as needed
• Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative
• Cultivate meaningful, effective relationships with internal and external customers (Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, and vendors)

Requirements

• High School Diploma (Bachelor’s degree preferred)
• 2+ years of experience in group benefits insurance in a client management role
• Required professional licensure or certification: Life and Disability insurance license for all states within the office’s assigned territory

Schedule

This role is eligible for fully remote work, with occasional travel required for in-person meetings, planning, team building, or conferences.

Benefits

• A rich benefits package including medical, dental, vision, and a 401(k) plan with matching company contributions
• Annual incentive bonus plan
• Generous paid time off: 11 holidays, 2 wellness days, and 8 volunteer hours annually (PTO increases with tenure)
• Paid parental leave and adoption/surrogacy assistance
• Employee giving program with double-matched donations to eligible nonprofits and schools
• Supportive, responsive management approach with opportunities for career growth and advancement

Pay

Salary range: $66,000 – $111,750 base + incentive. Eligibility for incentive programs depends on individual and organizational performance.