Client Manager Regional Accounts -Group Benefits

About the role

As a Regional Client Manager on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives) through daily guidance and education of their benefit products.

Your ability to cultivate meaningful, effective relationships will be vital as you collaborate with internal and external customers (Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, and vendors) to provide the best possible outcome for all parties involved.

Responsibilities

• Manage new case, renewal activity, and amendments
• Identify and promote the sale of additional lines of coverage or plan improvements
• Promote new product offerings and enhanced product features
• Recommend plan changes as appropriate
• Facilitate the enrollment and re-enrollment process; conduct enrollment meetings or be present at benefit fairs, as needed
• Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative

Requirements

• High School Diploma; Bachelor’s degree preferred
• 2+ years of working in the group benefits insurance space in client management
• Required professional licensure or certification: Life and Disability insurance license for all states within the office’s assigned territory

Schedule

This role is eligible for fully remote work, other than for in-person meetings or other periodic business trips. Occasional travel (such as for planning purposes, team building, or conferences) is required.

Benefits

• A rich benefits package including medical, dental, vision, and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools
• A supportive, responsive management approach and opportunities for career growth and advancement

Pay

Salary Range: $66,000 - $111,750 base + incentive

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.